Senior Administrator - Desk Side Services, AMT Asset Management Software

HCLTech
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📍 Chennai, India

About this role

Job Summary

Direct Face-to-Face customer support for corporate issued desktop, laptop, and mobile devices as well as telecom services, email services, and all Digital Worker provided services. Provide walk-up and Deskside support for a given coverage area.

Key Responsibilities

Respond to user inquiries: Address hardware, software, and networking issues. Set up equipment: Install cables, operating systems, and software. Troubleshoot problems: Diagnose and resolve technical issues. Provide technical support: Assist users with software and hardware installation. Conduct remote troubleshooting: Resolve issues without being on-site. Maintain records: Document technical issues and solutions. Update systems: Install software updates and patches. Customer service: Ensure prompt and accurate support to increase client satisfaction.

Skill Requirements

Technical skills: Hands-on experience with Windows, Linux and Mac OS is must. Knowledge: Familiarity with office products, computer peripherals, network security practices, and anti-virus programs. Problem-solving skills: Ability to troubleshoot and provide clear instructions. Customer-oriented attitude: Excellent communication and multitasking skills. Education: A degree in Computer Science or a related field is preferred.

Other Requirements

Frequently Asked Questions

Is the salary disclosed for the Senior Administrator - Desk Side Services, AMT Asset Management Software position at HCLTech?
The salary for this Senior Administrator - Desk Side Services, AMT Asset Management Software role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Administrator - Desk Side Services, AMT Asset Management Software position at HCLTech located?
This Senior Administrator - Desk Side Services, AMT Asset Management Software role at HCLTech is based in Chennai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Senior Administrator - Desk Side Services, AMT Asset Management Software position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Senior Administrator - Desk Side Services, AMT Asset Management Software job at HCLTech posted?
This Senior Administrator - Desk Side Services, AMT Asset Management Software position at HCLTech was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Administrator - Desk Side Services, AMT Asset Management Software
HCLTech
Apply for this role ↗

You'll be redirected to HCLTech's official application page on successfactors.