Senior Administrative Assistant

Department Operations and Processes: 60% 

• Maintain departmental databases, records, and reporting; ensure accuracy, compliance, and timely submissions. 

• Coordinate complex scheduling for programs, courses, events, and meetings; manage calendars and appointments. 

• Utilize college systems for scheduling, reporting, purchasing, and operational workflows. 

• Oversee office supplies, equipment maintenance, and vendor services; approve routine purchases within budget. 

• Support department marketing by creating presentations, materials, and promotional content. 

• Prepare professional documents, presentations, and meeting materials; assist  leadership with project tracking and process improvement. 

• Process payment requests, purchase orders, reimbursements, and maintain financial spreadsheets. 

Student/Customer Services: 30% 

• Serve as an advanced point of contact for in-person, phone, and virtual inquiries, exercising judgment to address concerns and escalate issues as appropriate. 

• Provide guidance on college policies, procedures, and services to students, faculty, and staff. 

• Coordinate outreach to promote departmental programs and events. 

Other: 10% 

• Participate in cross-departmental initiatives and campus events. 

• Identify and recommend process enhancements to improve efficiency and service delivery. 

• Perform other duties as assigned to support the mission, vision, strategic priorities and goals of the College and the primary unit, division and department of this position.  

Physical: Primary functions require ability to remain in a stationary position (sit and/or stand) greater than 50% of the time; to occasionally stoop, bend, kneel, reach; to lift, carry, push, and/or pull up to 10 pounds frequently; to regularly operate office equipment requiring repetitive hand movement and fine coordination including the use of a computer keyboard; the ability communicate to exchange information; and the ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions. 

Environmental: Work will often occur in an office setting; where temperatures may fluctuate between high and low temperatures occasionally; may experience varying noise levels occasionally. 

Vision: Ability to observe in a near visual range with or without correction or reasonable accommodation.  

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. 

Required Qualifications  

• High school diploma or equivalent. 

• Minimum of four (4) years of progressively responsible administrative or related  experience. 

• Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.  

• Ability to follow instructions, manage multiple tasks, and meet deadlines with minimal supervision, prioritizing work and resolving most issues independently.  

• Ability to work effectively with individuals from diverse backgrounds and maintain a respectful, inclusive environment.  

Desired Qualifications 

• Experience working with computer information systems used for student and employee data and reporting such as Workday.