Key Account Manager
Charger Logistics Inc
Senior Account Manager
mobile-action· Account Management
About this role
About Us
MobileAction is a leading app growth and analytics platform that has been empowering developers, marketers, and global brands to make smarter decisions across the mobile ecosystem since 2013. Powered by large-scale data, machine learning, and AI, our products span ASO, Apple Ads automation, competitive intelligence, and market analytics, supporting over $2 billion in Apple Ads spend in 2026, with enterprise customers including Google, Meta, Spotify, and Grammarly.
In 2026, MobileAction joined InMobi, one of the world's leading advertising and AI technology companies, accelerating our mission to build next-generation mobile growth solutions. At MobileAction, you'll work alongside talented teams, help some of the world's leading mobile companies grow, and make a direct impact on customer success.
About the Role
As a Senior Account Manager, you will be responsible for building and maintaining long-term relationships with our Small and Mid-Market customers while driving customer satisfaction, retention, renewals, and growth.
You will act as the primary point of contact throughout the customer lifecycle, ensuring clients maximize the value of MobileAction's solutions. Working closely with Sales, Customer Success, Product, and Marketing teams, you'll proactively identify opportunities to prevent churn, increase product adoption, and drive upsell opportunities.
What You'll Do
- Build and maintain strong relationships with customers as their primary point of contact.
- Manage customer renewals and identify expansion opportunities through upsell and cross-sell initiatives.
- Monitor customer engagement, usage, and account health to proactively prevent churn.
- Guide customers throughout their journey, from onboarding to long-term product adoption.
- Understand customer goals and provide solutions that create measurable business value.
- Collaborate with internal teams to resolve customer needs and share product feedback.
- Maintain accurate account information and contribute to retention and revenue targets.
What You'll Bring
- Bachelor's degree in Business, Communications, Marketing, or a related field.
- 4+ years of experience in Account Management, Customer Success, Sales, or another client-facing role in mobile advertising, ad-tech, or digital marketing sectors.
- Strong communication, relationship-building, and negotiation skills.
- Customer-focused mindset with strong problem-solving abilities.
- Ability to manage multiple accounts and prioritize effectively.
- Experience working with cross-functional teams.
- Ability to understand customer needs and translate them into business impact.
- Strong organizational skills and ownership mindset.
- Professional English communication skills (written and verbal).
- Comfortable using AI tools to improve productivity and deliver data-driven customer insights.
- Understanding of marketing metrics and advertising campaign performance.
Nice to Haves
- Experience managing Enterprise or SaaS customer accounts.
- Experience with CRM platforms such as HubSpot.
- Experience using Tableau or other reporting tools.
- Proven track record of achieving renewal and upsell targets.
- Experience managing high-value Annual Recurring Revenue (ARR) portfolios.
Our Culture
- Open, collaborative, and high-trust environment.
- Fast-moving startup mindset with global-scale impact.
- Motivated and inspiring teammates.
- Strong focus on customer success, ownership, and continuous learning.
- Opportunity to work with leading global mobile companies.
- Continuous feedback and transparent communication.
- Impatient with Actions, Patient with Results.
What We Offer
- Competitive USD salary.
- Private Health Insurance.
- Top-notch tech equipment.
- English-speaking and multinational work environment.
- Free breakfast every day.
- Unlimited snack bar.
- Flexible work hours.
- Monthly food & transportation allowance.
- Unlimited online learning opportunities.
Ready to Join Us?
If you're passionate about customer success and excited to help the world's leading mobile companies grow, we'd love to hear from you. Join a fast-moving, global team where your ideas matter and your impact is visible from day one.
Apply now and let's build the next generation of mobile growth together.
Frequently Asked Questions
Is the salary disclosed for the Senior Account Manager position at mobile-action?
The salary for this Senior Account Manager role at mobile-action is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Account Manager position at mobile-action located?
This Senior Account Manager role at mobile-action is based in Ankara. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Account Manager role at mobile-action full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Account Manager role in the Account Management department at mobile-action.
Which team or department does the Senior Account Manager at mobile-action belong to?
This Senior Account Manager position is part of the Account Management department at mobile-action. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Account Manager position at mobile-action?
Click the "Apply Now" button on this page. You will be redirected to mobile-action's official application portal hosted on lever where you can submit your application directly.
When was the Senior Account Manager job at mobile-action posted?
This Senior Account Manager position at mobile-action was posted on Jul 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Account Manager
mobile-action
You'll be redirected to mobile-action's official application page on Lever.