Senior Account Manager

Our agency is looking for a Senior Account Manager to manage client relationships, drive strategic initiatives, and elevate creative solutions. In this role, you will serve as a trusted advisor to clients

YOUR IMPACT IN THE ROLE:

• Lead client relationships with confidence, serving as the primary liaison and trusted strategic partner.
• Drive long-term client success by deeply understanding their brand objectives and aligning agency expertise to exceed expectations.
• Guide internal teams to develop creative strategies, ideas, and campaigns that push boundaries and deliver results for the client.
• Ensure all work meets the highest creative and strategic standards, maintaining brand integrity and aligning with client goals.
• Oversee the full client experience, leading kick off, presentations, and key touchpoints while proactively problem-solving challenges.
• Develop and refine statements of work, project briefs, and client-facing materials to ensure clarity and strategic alignment.
• Partner with Account Directors on large-scale accounts, providing leadership and support in driving complex initiatives.
• Lead project planning and operational oversight across accounts, ensuring appropriate resourcing, realistic timelines, budget management, scope control, and seamless execution from kickoff through final delivery.
• Identify and capitalize on growth opportunities, fostering deeper client relationships and expanding agency impact.
• Track client profitability, optimize workflows, and contribute to agency-wide process improvements.
• Proactively solve challenges, bringing forward-thinking solutions that redefine industry standards.
• Maintain a pulse on emerging trends, ensuring Archrival stays ahead of shifts in the market and consumer behavior.

WHAT YOU NEED TO SUCCEED:

• Builds strong client relationships and earns trust through thoughtful communication, strategic thinking, and consistent delivery.
• Understands how to connect client goals to agency solutions, balancing big-picture thinking with day-to-day execution.
• Thrives in fast-paced environments, confidently navigating ambiguity, shifting priorities, and unexpected challenges.
• Leads with a solutions-oriented mindset, proactively identifying opportunities and solving problems before they arise.
• Brings strong presentation and communication skills, confidently leading client meetings and key conversations.
• Has experience managing budgets, scopes, timelines, and resources while maintaining project health and profitability.
• Collaborates effectively across teams to deliver great work and exceptional client experiences.
• Stays curious about youth culture, consumer behavior, and emerging trends, translating insights into opportunities for clients.
• Has 5+ years of experience managing complex projects, campaigns, or programs for national and/or global brands.

YOU AT ARCHRIVAL

• Understanding of youth culture and passion for continuous learning
• Desire to go against the grain and take on challenges that may have never been done before
• Team first, remain humble and never leave another Archrivaler hanging
• Driven to excellence, committed to grinding out great work mixed with a playful point-of-view
• Contribute to a community of belonging, our collective differences to make Archrival f’n awesome

This is a hybrid role, that will need to work from our Portland, OR studio a few days a week.

DIVERSE REPRESENTATION IN YOUTH CULTURE

Archrival stands to positively affect the diversity, equity and inclusion of youth culture creatively. We are committed to fostering a place of belonging for underrepresented and marginalized communities. We are intentional of creating equal employment opportunities to all applicants and teammates in regard to race, ethnicity, national origin, gender, gender identity, sexual orientation, age, religion, physical and mental disability, marital status, parental status, veteran status, or any other basis protected by law.