Security & Loss Prevention Expert, Worldwide Operations Security

Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for a proactive and solution-driven professional who wants to join our team as Security and Loss Prevention (SLP) Expert. In this key role, you will drive continuous improvement initiatives and implement enhanced security measures across your assigned sites, delivering security as a service to our operational sites across the end-to-end supply chain to protect our people and prevent loss.

Key job responsibilities
• Drive and implement site-level security improvements and process optimization initiatives
• Support resilience of our business operations by contributing to emergency and crisis planning for sites within your area of responsibility
• Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards as well as Amazon global security standards
• Serve as point of contact for and coordinate measures to manage risk with local management and external parties (e.g., law enforcement agencies and industry associations) on all security-related matters
• Own Security and Loss Prevention-related projects on the local, regional, and country level


A day in the life
As an SLP Expert, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You drive site-level security improvements by identifying trends, analyzing data, and implementing process enhancements. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analysing data reports, and conducting interviews. Your findings contribute to identifying vulnerabilities in our processes and you proactively develop and implement mitigating measures at the site level. You play a key role in maintaining and improving the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. Furthermore, you identify and act upon initiatives improving our physical security infrastructure and contribute directly to the budgetary planning for our external suppliers. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. Finally, you deliver loss prevention-related education and awareness programs to other teams across all management levels and manage the implementation of our Security and Loss Prevention plan.

About the team
Sitting within the Worldwide Operations Security organisation, Security and Loss Prevention supports the accomplishment of Amazon´s business targets and the strengthening of our brand by effectively protecting against relevant threats and by managing security and loss prevention risks that could:
• Put our associates and customers under jeopardy
• Disrupt the continuity of our business operations
• Inflict damage to our assets
• Have adverse impact on our brand reputation
Working in partnership with our stakeholders, we secure the Amazon supply chain end-to-end and promote security during business conversations. We do this by preventing security and loss prevention-related risks and vulnerabilities as early as possible, intervening in unfolding incidents to minimize any negative impact as well as thoroughly investigating security-related incidents to identify and remove root causes, preventing reoccurrence.

Basic qualifications

- Experience in security services, asset protection, loss prevention, risk management, inventory management, investigations, supply chain, auditing, compliance, or similar
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- A degree or degree equivalent

Preferred qualifications

- Associate's degree or above, or Advanced technical degree
- Experience managing contract security and physical security operation programs such as access control/intrusion detection and CCTV surveillance systems
- Experience in retail, warehouse, or manufacturing is preferred
- Experience working with data and analytics
- Valid and active driver's license
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.