Scheduling Coord
floridamedclinic
Scheduling Coord
bayfronthealth· BHMG Neurology
About this role
Position Summary
Summary
The Scheduling Coordinator will communicate regularly with physicians, which may include, patients, ancillary and surgical areas to involve scheduling, rescheduling, and cancellation of single/multiple tests and procedures.
Responsibilities
Essential Functions
- Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time.
- Be proactive with all customers by actively listening, showing a caring attitude and offering alternatives when necessary.
- Demonstrate superb telephone etiquette, team player attitude and professional communication skills at all times.
- Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy
- Exhibits working knowledge in the use of all registration, scheduling systems, and Web based resources.
- Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data entry.
- Maintains basic understanding of the medical needs during the screening process for scheduling an appointment.
- Consistently reviews the schedules daily and communicates all changes to appropriate staff.
- Consistently meets departmental goals for productivity, quality and customer service standards set by Orlando Health.
- Maintains a working knowledge of ICD-9 (ICD-10) and CPT codes, as deemed necessary.
- Identifies customer service issues and resolves or initiates necessary follow-up.
- Adheres to all portions of the Orlando Health Professional Appearance Policy at all times.
- Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Maintains regular communication with the practices regarding scheduling matters, as deemed necessary.
- Attends departmental meetings/in-services and participates in process improvement initiatives.
- Assume the responsibility for professional growth and development.
Qualifications
Education/Training
- High school graduate or equivalent.
- Must complete Orlando Health medical terminology course within 90 days of hire.
Licensure/Certification
- None.
Experience
- One (1) year of retail, customer service or health care.
- Computer experience required.
Frequently Asked Questions
Is the salary disclosed for the Scheduling Coord position at bayfronthealth?
The salary for this Scheduling Coord role at bayfronthealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Scheduling Coord position at bayfronthealth located?
This Scheduling Coord role at bayfronthealth is based in ST. PETERSBURG, FL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Scheduling Coord role at bayfronthealth full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Scheduling Coord role in the BHMG Neurology department at bayfronthealth.
Which team or department does the Scheduling Coord at bayfronthealth belong to?
This Scheduling Coord position is part of the BHMG Neurology department at bayfronthealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Scheduling Coord position at bayfronthealth?
Click the "Apply Now" button on this page. You will be redirected to bayfronthealth's official application portal hosted on icims where you can submit your application directly.
When was the Scheduling Coord job at bayfronthealth posted?
This Scheduling Coord position at bayfronthealth was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Scheduling Coord
bayfronthealth
You'll be redirected to bayfronthealth's official application page on icims.