SAVP - Account Manager (Client Partner)- Manufacturing & Automotive Client Focus

• Base salary ranges: $170k - $200k depending upon experience
• Total compensation includes base salary and annual bonus targets
• Role - SAVP -  Client Partner - Manufacturing & Automotive
• Experience (In Years) – 8+ Years
• Location - Detroit/Michigan preferred; open to major US manufacturing hubs  (Hybrid)

• For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

   

Role Overview

EXL is seeking a  Client Partner – Manufacturing & Automotive / Senior Assistant Vice President (SAVP) to deepen and expand relationships across Automotive and Manufacturing accounts. This role is focused on growing existing and strategic client relationships by identifying new buying centers, shaping analytics and AI-led transformation opportunities, and working closely with delivery and solution teams to convert business priorities into measurable outcomes. The ideal candidate will bring domain credibility in Automotive, Manufacturing, Industrial Products, Mobility, or adjacent sectors, along with experience managing senior client relationships and leading consulting-led growth initiatives.

Key Responsibilities

• Lead account growth and client engagement efforts across strategic Automotive and Manufacturing accounts.
• Build and strengthen relationships with senior stakeholders across Manufacturing, Supply Chain, Procurement, Operations, Quality, Engineering, IT, Digital, Data, and Analytics functions.
• Identify whitespace opportunities within existing accounts and adjacent buying centers.
• Serve as a trusted advisor to client stakeholders by connecting business priorities with EXL's Analytics, AI, Data, Digital Transformation, and Operational Excellence capabilities.
• Collaborate with delivery leaders, solution teams, and account leadership to shape account plans, solution narratives, proposals, and pursuit strategies.
• Support executive workshops, value discovery sessions, account reviews, and transformation discussions.
• Partner with delivery teams to ensure account expansion efforts are grounded in client outcomes, delivery credibility, and long-term relationship health.
• Develop industry-specific viewpoints and practical solution themes relevant to Automotive and Manufacturing clients.
• Represent EXL in client meetings, industry forums, executive roundtables, and account-specific growth discussions.
• Contribute to revenue expansion, pipeline development, client satisfaction, and long-term strategic account growth.

Qualifications

• Bachelor's degree in Engineering, Business Administration, Supply Chain, Operations Management, Industrial Engineering, Manufacturing Engineering, Information Technology, Computer Science, or a related discipline.
• 10+ years of experience in Automotive, Manufacturing, Industrial Products, Mobility, Heavy Equipment, Supply Chain, or related industries.
• Experience in client relationship management, account management, consulting, strategic partnerships, or delivery-led business development.
• Demonstrated success growing existing accounts through executive engagement, stakeholder expansion, and consultative opportunity development.
• Strong understanding of Automotive and Manufacturing value chains, including Supply Chain, Procurement, Operations, Quality, Engineering, Digital Manufacturing, and connected operations.
• Ability to engage Director, VP, SVP, and CXO-level stakeholders in business and transformation discussions.
• Working knowledge of Analytics, AI, Data Platforms, Cloud, Digital Transformation, and Operational Excellence services.
• Strong business and technology acumen with demonstrated ability to understand client objectives, identify opportunities across analytics, AI, data, digital, and operational transformation, translate business requirements into solution requirements, and partner with solution, delivery, and technical teams to develop client-centric transformation strategies.
• Strong commercial acumen with experience supporting pipeline creation, proposal development, and revenue expansion.
• Excellent communication, executive presence, relationship management, and cross-functional collaboration skills.

Good to Have

• MBA or Master's degree in Strategy, Marketing, Operations, Supply Chain, Engineering, Analytics, or General Management.
• Prior experience with Automotive OEMs, Tier-1 suppliers, Industrial Manufacturing, Heavy Equipment, or Mobility organizations.
• Experience working with or competing against analytics consulting, technology consulting, or BPO/digital operations firms.
• Exposure to Industry 4.0, smart manufacturing, connected operations, supply chain analytics, or AI-led operational transformation.
• Existing relationships in Automotive, Manufacturing, or Industrial ecosystem networks.

The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position.