Satellite Patient Representative I

southshorehealth· SSH South Shore Hospital, Inc.
Apply Now ↗
📍 Weymouth, MAPart time

About this role

If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number:

R-22338

Facility:

LOC0026 - 101 Columbian Street101 Columbian Street Weymouth, MA 02190

Department Name:

SSH Medical Oncology Cancer Center

Status:

Part time

Budgeted Hours:

0

Shift:

Day (United States of America)

The Satellite Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI) when contacting the DFCI Satellite and the role is critical to the caller’s experience. PRs work in a dynamic team environment to problem-solve and collaborate with the goal of providing an excellent call experience. The PR role is essential to institute operations and as a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff in accordance with the DFCI Customer Service Standards. This role requires excellent customer service skills and comfort with multitasking and problem solving.

 

Compensation Pay Range:

$17.30 - $24.75

 

Ability to function as an integral member of a team. Excellent communication, organizational, time management, and customer service skills. Strong attention to detail . Ability to multi-task and problem solve on the spot. Excellent phone etiquette. PC proficiency; ability to learn new software quickly. Knowledge of medical terminology is a plus. This position entails patient contact and communication. Methods of contact are primarily by phone, but may be in person, written letter or patient portal (Partners Patient Gateway). Age population served will depend upon clinical area assigned.

Monday-Friday

Responsibilities if Required:

Education if Required:

License/Registration/Certification Requirements:

Frequently Asked Questions

Is the salary disclosed for the Satellite Patient Representative I position at southshorehealth?
The salary for this Satellite Patient Representative I role at southshorehealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Satellite Patient Representative I position at southshorehealth located?
This Satellite Patient Representative I role at southshorehealth is based in Weymouth, MA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Satellite Patient Representative I role at southshorehealth full-time or part-time?
This is listed as a Part time position. It is posted as a Satellite Patient Representative I role in the SSH South Shore Hospital, Inc. department at southshorehealth.
Which team or department does the Satellite Patient Representative I at southshorehealth belong to?
This Satellite Patient Representative I position is part of the SSH South Shore Hospital, Inc. department at southshorehealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Satellite Patient Representative I position at southshorehealth?
Click the "Apply Now" button on this page. You will be redirected to southshorehealth's official application portal hosted on workday where you can submit your application directly.
When was the Satellite Patient Representative I job at southshorehealth posted?
This Satellite Patient Representative I position at southshorehealth was posted on Jul 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Satellite Patient Representative I
southshorehealth
Apply for this role ↗

You'll be redirected to southshorehealth's official application page on Workday.