SAP Key User
DP World
SAP Key User
metromakro· GSC PL IT/ SAP/ Service Desk
About this role
Company Description
We are the METRO Global Solution Center! Our motto, "We make it count," reflects our belief that accounting is more than just numbers - it's about creating impactful solutions, driving meaningful change, and always counting for more. As a proud member of the METRO/MAKRO family, a leading international wholesaler with over 86,000 employees across 30+ countries, we are committed to excellence and innovation. Our inclusive and diverse community promotes collaboration, personal development, and dedication to achieving our goals together.
Join our team and experience the spirit of "We make it count."
Job Description
Your main areas of responsibility in this position will include:
- Provide functional support for issue raised by SAP S/4HANA FICO users
- Analyze incidents, service requests, and system issues reported by end users
- Resolve standard functional issues independently whenever possible
- Escalate unresolved issues to higher support levels with complete analysis and documentation
- Perform root cause analysis involving SAP configuration, business processes, and integrations
- Define business requirements for developments and enhancements (Post Design Change)
- Communicate with business users, local finance teams, technical teams, project teams, and owners of integrated systems during issue analysis
- Perform simple SAP customizing/configuration changes within approved scope
- Support User Acceptance Testing (UAT) for system enhancements, configuration changes, and custom developments
- Prepare user documentation, work instructions, and knowledge articles for new features and solutions
- Deliver user training and knowledge transfer related to new functionalities or system changes
- Monitor recurring issues and identify opportunities for process improvements
- Participate in SAP projects as a functional representative
- Ensure compliance with internal processes and change management procedures.
Qualifications
Our requirements:
- 2–4 years of experience working with SAP S/4HANA or SAP ECC in Finance (FICO)
- Good understanding of SAP S/4HANA FICO and finance & accounting business processes
- Ability to analyze functional issues and identify root causes
- Basic knowledge of SAP configuration/customizing
- Understanding of SAP integrations with other business systems
- Strong analytical and problem-solving skills
- Excellent communication skills
- Customer-oriented mindset
- Fluency in English (B2 / C1).
Additional Information
We provide:
- Stable employment in an international corporation, which is constantly growing
- Chance to expand knowledge and experience in various areas
- Co-financed private medical care and group insurance, also for family members
- Cash benefits as part of the Social Benefits Fund, i.e., Christmas allowance
- Higher salary if you know an additional language
- Co-financed sports card
- Team and company integrations after hours
- Hybrid or remote work
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Frequently Asked Questions
Is the salary disclosed for the SAP Key User position at metromakro?
The salary for this SAP Key User role at metromakro is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SAP Key User position at metromakro located?
This SAP Key User role at metromakro is based in Szczecin, Województwo zachodniopomorskie, Poland. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the SAP Key User role at metromakro full-time or part-time?
This is listed as a Full time position. It is posted as a SAP Key User role in the GSC PL IT/ SAP/ Service Desk department at metromakro.
Which team or department does the SAP Key User at metromakro belong to?
This SAP Key User position is part of the GSC PL IT/ SAP/ Service Desk department at metromakro. See the full job description for more information about the team structure and responsibilities.
How do I apply for the SAP Key User position at metromakro?
Click the "Apply Now" button on this page. You will be redirected to metromakro's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the SAP Key User job at metromakro posted?
This SAP Key User position at metromakro was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
SAP Key User
metromakro
You'll be redirected to metromakro's official application page on SmartRecruiters.