SAP & EDI Subject Matter Expert
About this role
How will you make an impact?
The SAP & EDI Subject Matter Expert (SME) serves as the primary resource for SAP transaction management, EDI integration, and business process support across Supply Chain, Manufacturing, Procurement, Logistics, and Customer Operations. This role ensures reliable system performance, drives process improvements, supports integration with external partners, and helps scale operations through effective technology solutions.
What will you do?
SAP Business Process Support
Serve as the primary SME for SAP processes supporting Materials, Planning, Procurement, Warehousing, Logistics, and Manufacturing.
Support and optimize SAP modules including MM, PP, SD, and WM/EWM.
Analyze business requirements and recommend SAP solutions.
Lead system enhancements, process improvements, and data integrity initiatives.
Partner with stakeholders to improve operational efficiency and transaction execution.
EDI Integration & Support
Own end-to-end EDI processes between SAP and customers, suppliers, logistics providers, and contract manufacturers.
Support and troubleshoot EDI transactions, including:
850 Purchase Orders
855 PO Acknowledgments
856 Advance Ship Notices (ASN)
810 Invoices
846 Inventory Reports
940/945 Warehouse Transactions
Monitor transaction performance and resolve EDI issues.
Coordinate with internal IT teams, third-party providers, and external business partners to maintain integration stability.
Operational Excellence
Lead root cause analysis and corrective actions for SAP and EDI-related issues.
Develop KPIs and reporting for transaction health, system performance, and process compliance.
Drive continuous improvement and automation initiatives.
Support production ramps, new product introductions, and business expansion activities.
How will you get here?
Education:
Bachelor's degree in Supply Chain Management, Information Systems, Business, Engineering, or a related field.
Experience:
5+ years of SAP functional experience in a manufacturing or supply chain environment.
3+ years of EDI integration and support experience.
Experience supporting cross-functional teams and business processes.
Experience with process improvement and system enhancement initiatives.
Knowledge, Skills, Abilities:
Strong knowledge of SAP MM, PP, SD, and inventory management processes.
Knowledge of EDI standards, including ANSI X12 and EDIFACT.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to translate business requirements into technical solutions.
Effective communication and stakeholder management skills.
Preferred Qualifications:
SAP S/4HANA experience.
Experience with Seeburger, OpenText, SPS Commerce, IBM Sterling, or similar EDI platforms.
APICS/ASCM, CSCP, CPIM, or SAP certification.
Experience in high-volume manufacturing environments.
Lean Six Sigma Green Belt certification or higher.
What Can Jabil Offer You?
Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
401K Match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life, AD&D, and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunities
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong
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