About this role
Role Overview The SAP Commerce Cloud Business Analyst bridges the gap between business stakeholders and technical teams by translating business requirements into scalable SAP Commerce Cloud solutions. The role supports B2B, B2C, marketplace, and omnichannel commerce implementations while ensuring alignment with business objectives and Agile delivery practices. Key Responsibilities Gather, analyse, and document business, functional, and non-functional requirements. Translate requirements into user stories, acceptance criteria, and functional specifications. Facilitate workshops and stakeholder engagement sessions. Collaborate with Developers, Architects, UX Designers, QA, and Product Owners throughout the delivery lifecycle. Support Agile ceremonies, including backlog refinement, sprint planning, and release activities. Ensure user stories are ready for development and provide ongoing functional support during sprints. Coordinate and support User Acceptance Testing (UAT). Identify risks, process improvements, and solution opportunities. Manage stakeholder communication and contribute to continuous improvement initiatives. Requirements Required Skills & Experience 5+ years' experience as a Business Analyst within Agile eCommerce delivery teams. Experience with SAP Commerce Cloud (Hybris) implementations. Strong knowledge of B2B, B2C, marketplace, and omnichannel commerce. Experience with order management, product catalogues, pricing, promotions, and fulfilment. Familiarity with ERP integrations, APIs, and system integrations. Excellent analytical, documentation, stakeholder management, and communication skills. Experience using Agile tools such as Jira and Confluence. Preferred Experience Retail, distribution, or enterprise eCommerce environments. Product Ownership, Business Architecture, or Solution Design experience. Knowledge of UX principles, microservices, and process optimisation.
Frequently Asked Questions
Is the salary disclosed for the SAP Commerce Cloud Business Analyst position at dlk?
The salary for this SAP Commerce Cloud Business Analyst role at dlk is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the SAP Commerce Cloud Business Analyst position at dlk located?
This SAP Commerce Cloud Business Analyst role at dlk is based in Kempton Park, Gauteng, South Africa. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the SAP Commerce Cloud Business Analyst role at dlk full-time or part-time?
This is listed as a Contract position. It is posted as a SAP Commerce Cloud Business Analyst role at dlk.
How do I apply for the SAP Commerce Cloud Business Analyst position at dlk?
Click the "Apply Now" button on this page. You will be redirected to dlk's official application portal hosted on zohorecruit where you can submit your application directly.
When was the SAP Commerce Cloud Business Analyst job at dlk posted?
This SAP Commerce Cloud Business Analyst position at dlk was posted on Aug 4, 2026. Apply as soon as possible โ early applications are often reviewed first.