Salesforce Data Analyst

firstadvantage· First Advantage Global Operating Center (GOC)
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📍 IN_Bangalore_VirtualFull time

About this role

The analyst will apply experience with Sales Cloud, Revenue Cloud, and Service Cloud to analyze data involving accounts, contacts, opportunities, and other critical business data entities and processes. The analyst will translate business requirements and data-quality concerns into meaningful analysis, reports, dashboards, and recommendations. 

 

Key Responsibilities 

  • Data Quality Analysis & Monitoring 

  • Reporting & Dashboard Development 

  • Data Stewardship Support 

  • Data Governance & Documentation 

  • Business Process & Continuous Improvement 

Routine Activities 

  • Develop queries and analytical datasets using appropriate Salesforce reporting, querying, and analytical tools. 

  • Analyze Salesforce data to identify inaccurate, incomplete, duplicate, inconsistent, or outdated records. 

  • Monitor data-quality metrics and trends across Sales Cloud, Revenue Cloud, and Service Cloud. 

  • Develop and maintain recurring data-quality reports, dashboards, and scorecards. 

  • Investigate data anomalies and exceptions and determine their potential business impact. 

  • Perform root-cause analysis to distinguish between data-entry issues, process deficiencies, system configuration issues, integration problems, and other sources of data-quality degradation. 

  • Partner with Salesforce Data Stewards to validate issues, prioritize remediation, and track resolution. 

  • Identify emerging data-quality risks before they materially affect business operations or reporting. 

  • Conduct data profiling and analysis to support data-quality initiatives, audits, and remediation projects. 

  • Establish and maintain appropriate data-quality measurements and thresholds in collaboration with the Data Quality Manager. 

  • Reconcile Salesforce data with other systems when discrepancies are identified. 

  • Assess the downstream impact of Salesforce data-quality issues on reporting, forecasting, customer management, revenue operations, and service processes. 

  • Support analysis of historical data and trends to identify recurring or systemic data-quality problems. 

 

Required Qualifications 

  • Bachelor's degree in Data Analytics, Business Analytics, Information Systems, Computer Science, Business, or a related field, or equivalent professional experience. 

  • 2–5 years of experience working with Salesforce data analysis, business analysis, CRM analytics, and data quality. 

  • Experience developing reports, dashboards, and recurring analytical outputs. 

  • Demonstrated proficiency with Salesforce SOQL, SQL, and Excel. 

  • Strong problem-solving and root-cause analysis skills with excellent written and verbal communication skills. 

  • Ability to explain data and analytical findings to both technical and non-technical audiences. 

  • Strong attention to detail and commitment to data accuracy. 

  • Ability to manage multiple priorities and work effectively in a cross-functional environment. 

We have great people here and are looking for more. Come join us!
 

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Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

Frequently Asked Questions

Is the salary disclosed for the Salesforce Data Analyst position at firstadvantage?
The salary for this Salesforce Data Analyst role at firstadvantage is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Salesforce Data Analyst position at firstadvantage located?
This Salesforce Data Analyst role at firstadvantage is based in IN_Bangalore_Virtual. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Salesforce Data Analyst role at firstadvantage full-time or part-time?
This is listed as a Full time position. It is posted as a Salesforce Data Analyst role in the First Advantage Global Operating Center (GOC) department at firstadvantage.
Which team or department does the Salesforce Data Analyst at firstadvantage belong to?
This Salesforce Data Analyst position is part of the First Advantage Global Operating Center (GOC) department at firstadvantage. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Salesforce Data Analyst position at firstadvantage?
Click the "Apply Now" button on this page. You will be redirected to firstadvantage's official application portal hosted on workday where you can submit your application directly.
When was the Salesforce Data Analyst job at firstadvantage posted?
This Salesforce Data Analyst position at firstadvantage was posted on Sep 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Salesforce Data Analyst
firstadvantage
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