Sales Team Leader - Charities & Housing

Overview of the role 

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. 

Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. 

Due to continued growth, we are hiring a new Sales Team Leader to lead a team of Account Managers in the Charities & Housing sector. 

What will you be doing? 

• Lead, coach and develop a team of Sales Executives and Account Managers. 

• Drive team performance against new business and growth targets. 

• Coach individuals on prospecting, outreach and business development best practice. 

• Conduct regular 1-2-1s, pipeline reviews and performance discussions. 

• Ensure accurate forecasting, CRM management and sales reporting. 

• Support the team with strategic opportunities and complex deals. 

• Develop sector knowledge and maximise opportunities within Charities and Housing. 

• Collaborate with internal teams to deliver successful customer outcomes. 

Why should you apply? 

At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. 

We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. 

When you join Phoenix, you can expect: 

• A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback. 

• Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas. 

• A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens. 

• A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are. 

• Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities. 

• Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. 

We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. 

Take a look at our Culture Blueprint to get a real sense of who we are. 

What are we looking for? 

The right person for this role will be an experienced technology sales professional with a strong track record of driving new business growth within a reseller, MSP or technology solutions environment. A natural coach and mentor, you will be passionate about developing others, helping your team maximise performance and achieve their full potential. You'll bring a strong understanding of public sector sales, ideally across the Housing and Charities sectors, alongside the leadership skills to inspire, influence and build a high-performing team.  

While previous people management experience is beneficial, we're equally interested in individuals who have demonstrated the ability to lead, support and develop colleagues through coaching, mentoring and role modelling sales excellence. 

Key Skills & Experience: 

• Proven success in IT, technology or managed services sales. 

• Experience working for a reseller, MSP or technology solutions provider. 

• Strong understanding of new business development and account growth. 

• Demonstrable coaching and mentoring experience. 

• Knowledge of public sector procurement and buying processes. 

• Experience selling technology solutions to senior stakeholders. 

• Strong commercial, forecasting and pipeline management skills. 

• Excellent communication, leadership and relationship-building abilities. 

Practical stuff 

Where is the role based? 
Primary location is our HQ in Pocklington (YO42) with 2-3 days p/w expected in the office 

How many interviews? 
Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. 

What are the benefits? 
You can read about the benefits on offer here 😊 

*Important* BPSS Check 

As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check 

Have you made it this far? 
 
If you’re still reading, we think there’s a strong chance you might be our kind of person. 
 

Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. 
 
We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.