Sales Manager - DACH Market | Luxury Hospitality

Company Description

Constance Hospitality Management Ltd is the corporate heart of our group, supporting our hotels and resorts across the Indian Ocean. Based in Mauritius, our office drives strategy, innovation, and excellence across all functions—from operations and talent to marketing and sustainability. Join our dynamic team and help shape the future of luxury hospitality.

Job Description

Constance Hospitality is looking for a dynamic and experienced Sales Manager – DACH Market to strengthen our presence across Germany, Austria and Switzerland.

Candidates must be currently based in Germany or Switzerland.

Our German office is located in Eschborn, near Frankfurt. Depending on your place of residence, the role may be hybrid or fully remote, with regular meetings in Eschborn and travel across the DACH region.

The role represents a portfolio of 11 hotels and resorts across two distinctive brands: Constance Hotels & Resorts and C Resorts.

This opportunity is ideal for a sales professional who enjoys working independently, developing strong business relationships and being close to the market, while being part of an international hospitality group with a human-scale culture and close collaboration between teams.

Your Role:

You will support the commercial development and visibility of our 11 hotels and resorts across the German-speaking markets, with a strong focus on business development, account management and trade engagement.

You will report directly to the Head of Sales & Marketing – German-Speaking Markets and work closely with the Sales & Marketing team at Constance Head Office in Mauritius.

Key Responsibilities:

• Conduct regular visits to travel agents, tour operators and other business partners for training and business development purposes.
• Deliver product training and presentations on the Constance Hotels & Resorts and C Resorts portfolio.
• Represent both brands at consumer and travel trade fairs, roadshows, workshops and industry events.
• Maintain an in-depth knowledge of the 11 hotels and resorts in order to respond to partner enquiries relating to contracts, allocations, special offers, incentives and other commercial matters.
• Develop and maintain strong relationships with key tour operators, travel agents, tourist boards, airlines, media and other business partners.
• Identify business opportunities and implement actions to support sales growth across the market.
• Take ownership of key tour operator accounts, including target setting, cooperative marketing initiatives and regular follow-up of business performance.
• Manage key airline relationships and support the organisation and hosting of educational and familiarisation trips to our hotels and resorts.
• Support or lead the organisation of client events, corporate hospitality activities, trade dinners, consumer events and hotel launches.
• Monitor market trends, competitor activity and commercial performance.
• Analyse monthly room and revenue reports, booking trends, forward bookings, revenue performance and cost of sales.
• Prepare regular monthly and annual activity reports, including market and competitor analysis.
• Manage monthly expenses in line with company procedures and agreed budgets.
• Contribute to trade communications, including webinars, newsletters and other B2B initiatives.

Qualifications

CANDIDATE PROFILE:

We are looking for someone who is commercially driven, organised and confident working with a high level of autonomy. You should bring:

• At least 4 years of experience in hospitality, tourism or travel, ideally in sales or business development.
• Previous experience as a Sales Manager or in a similar regional sales role.
• Experience in hotel sales, tour operating, luxury travel or destination sales.
• Good knowledge of the DACH travel market and its key players.
• Proven ability to develop accounts, build relationships and deliver commercial results.
• Fluent German and English, written and spoken.
• French would be an advantage.
• Strong communication and negotiation skills.
• Excellent organisation and reporting discipline.
• A proactive, dynamic and target-oriented approach.
• Ability to work independently while collaborating effectively with teams in different locations.
• Flexibility and willingness to travel regularly.

Additional Information

WORK WITH CONSTANCE

🌿 You will join an international hospitality group with a human-scale approach, where collaboration, accessibility and strong working relationships remain important.

🌿 You will represent 11 hotels and resorts across Constance Hotels & Resorts and C Resorts, while working closely with both the local sales structure and the Head Office team in Mauritius.

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.

With Constance, be more.

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