Sales Manager

Your Role

The Sales Manager plays a pivotal role in driving the adoption of Shiji’s hospitality technology solutions across the United States and Canada, with a primary focus on Daylight, the fastest-growing PMS globally, and Infrasys, a top-tier POS trusted by premier hospitality brands. This role is instrumental in expanding Shiji’s market presence and scaling a market- leading technology ecosystem throughout North America. As a high-energy hunter, you will drive new business sales within an assigned territory, owning the full sales cycle from prospecting through close.

*This is a remote, field-based sales role requiring frequent in-market activity, including in- person hotel visits, customer meetings, industry events, and networking. Proximity to a commercial airport with regularly scheduled passenger service that supports frequent business travel is strongly preferred.

What You Will Do

• Drive new business sales of Daylight PMS, Infrasys POS, and ancillary products within an assigned territory across the United States and/or Canada, owning the full sales cycle from prospecting through close.
• Identify and qualify new business opportunities through market research, outbound prospecting, in-person hotel visits, territory planning, industry events, networking activities, and self-identified target accounts.
• Maintain high daily sales activity levels across prospecting calls, emails, social outreach, customer meetings, and field engagement to consistently build and advance pipeline.
• Build and maintain strong relationships with hotel owners, operators, management companies, general managers, and other hospitality decision-makers to identify business needs, drive long-term business development and referrals.
• Collaborate with the SDR team, Marketing, and Director of Sales to coordinate territory-based campaigns, align on penetration strategies, and maximize pipeline generation.
• Meet or exceed all assigned sales and activity goals and revenue targets.
• Maintain accurate pipeline management, forecasting, activity tracking, and opportunity updates within CRM systems.
• Conduct consultative discovery meetings, product demonstrations, and presentations for Daylight PMS and Infrasys POS, tailoring proposals to prospect’s needs and driving deals to closure.
• Analyze territory performance data, market trends, competitive activity, and customer insights to identify high-value targets, prioritize outreach, and refine go-to-market strategies for maximum impact.
• Stay current on hospitality technology trends, competitive landscape, and product updates for Daylight PMS, Infrasys POS and other Shiji offerings to effectively position solutions and uncover new deployment opportunities.
• Represent Shiji in the market by actively participating in industry events, trade shows, and local hospitality associations to increase brand visibility and generate leads.
• Perform other related duties as required and assigned.

What We Are Looking For (Required Qualifications)

• Bachelor’s degree in Marketing, Business, Hospitality Management, or related fields; or equivalent years of relevant professional experience.
• Minimum three (3) years of hospitality technology or direct hospitality operational (property-level or multi-property). Minimum two (2) years of business development or outside sales experience with a proven track record of meeting or exceeding assigned revenue goals and quotas.
• Demonstrated ability to prospect, generate pipeline, and maintain high levels of sales activity through calls, email, networking, in-person meetings, and field engagement.
• Strong organizational and time management skills, with the ability to prioritize territory activities, manage multiple opportunities simultaneously, and meet deadlines in a fast-paced, quota-driven environment.
• Strong business acumen within hospitality environments, including understanding hotel operations, operational challenges, decision-making processes, revenue drivers, budgetary practices, and technology deployment considerations.
• Ability to engage and present credibly to senior decision-makers, including hotel owners, general managers, corporate executives, and C-level stakeholders.
• Proficiency with CRM platforms and productivity tools including Microsoft Office applications, including Word, Excel, and PowerPoint.
• Excellent interpersonal and communications skills (written and verbal) with the ability to build and maintain strong trusting relationships with prospects, customers, and industry partners.
• Self-motivated, results-oriented, and adaptable, with the ability to work independently, manage rejection professionally, and maintain momentum in a performance-driven sales environment
• Ability and willingness to travel regularly (up to 50%) within assigned territory for client meetings, hotel visits, networking events, and industry conferences.
• Positive team attitude and collaborative mindset, with a willingness to work closely with SDRs, sales leadership, marketing, and internal resources to achieve shared objectives.

Nice to Have (Preferred Qualifications)

• Experience leveraging AI tools to improve prospecting, research, outreach personalization, and overall sales productivity.

Additional Information

• This is a remote, field-based sales role requiring frequent in-market activity, including in-person hotel visits, customer meetings, industry events, and networking. Proximity to a commercial airport with regularly scheduled passenger service that supports frequent business travel is strongly preferred.

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.

With more than 5,000 employees across the world, Shiji is a trusted partner for the world’s leading hoteliers, delivering technology that works as continuously as the industry itself. That’s why the best hotels run on Shiji—day and night. While its primary focus is on hospitality, Shiji also serves select customers in food service, retail, and entertainment in certain regions.

The best hotels run on Shiji—day and night.