Sales Experience Coordinator

Join Aristocrat, where creativity meets outstanding performance! As a Sales Experience Coordinator, you will play a pivotal role in our dynamic North America sales division, contributing to our mission of delivering world-class gaming experiences. Embrace the opportunity to collaborate with a passionate team and help us push the boundaries of innovation every day! As a key member of the Sales team, this role requires strong organizational skills, accuracy, attention to detail, and the ability to prioritize various tasks and deadlines. The ideal candidate is a proactive, resourceful self-starter with strong administrative and event coordination skills who thrives in a fast-paced, collaborative environment. This position reports to the Manager, Sales Experience and is based at the company’s headquarters in Summerlin, Nevada.

What You'll Do

• Provide administrative and logistical support for sales events, customer experiences, and ticketing activities, ensuring flawless execution from planning through post-event follow-up.
• Coordinate customer event logistics, including travel, transportation, hotel accommodations, welcome amenities, gifting, event tracking, and other special customer needs.
• Share event specifics, timelines, and requirements with customers, internal teams, venues, vendors, and other partners, reporting to the Manager responsible for Sales Experience and Sales leadership.
• Partner with Marketing and other internal departments to ensure event activities align with the desired customer experience and broader business objectives.
• Maintain accurate events, ticketing, sponsorships, and customer hospitality trackers, including attendee information, approvals, allocations, confirmations, and reconciliation.
• Proactively identify scheduling conflicts, missing information, customer needs, and potential issues; communicate concerns promptly and recommend solutions.
• Support Sales team onboarding and employee experiences, including ordering equipment, tracking required training, coordinating MasterCard setup and travel-related needs, and preparing business cards, name tags, and onboarding materials.
• Handle Sales team sponsorship requests, including approvals, submissions, tracking, communication, and full-cycle follow-up.
• Establish strong, collaborative relationships across the Sales organization and with associates within the company as well as those beyond it.
• Provide onsite event support as needed, including registration, attendee management, event materials, gifting, and vendor coordination.
• Maintain flexibility to support evening and weekend Sales events as required.
• Perform other duties as assigned.

What We're Looking For

• 2+ years of relevant experience in event coordination, hospitality, marketing, sales support, or a related field.
• Proven record of establishing effective relationships with internal teams, customers, vendors, and external partners.
• Strong organizational, planning, prioritization, and follow-up skills, demonstrating skill in balancing multiple deadlines and deliverables.
• High level of accuracy and attention to detail when managing event information, approvals, attendee lists, and other records.
• Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel; experience with event, ticketing, or project-tracking platforms is preferred.
• Excellent written and verbal communication skills.
• Proactive approach that anticipates needs, identifies issues, and raises concerns appropriately.
• Strong interpersonal abilities and the capacity to work both independently and cooperatively in a fast-paced environment.
• Bachelor’s degree or equivalent combination of education and relevant experience.

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

• World Leader in Gaming Entertainment

• Robust benefits package

• Global career opportunities

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations

Pay Range

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

Additional Information

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.