Sales Engineer

Key Responsibilities (Including but not limited to):

Drive Pipeline and Win Rate

Partner with Sales on qualification, helping prioritize opportunities with the best chance of closing and the highest revenue potential.

Run technical discovery that uncovers the client's real business drivers, buying criteria, and decision process, not just their technical stack.

Deliver demos and proofs of concept built around the client's business case and tied to the reasons they will buy.

Identify competitive threats and technical objections early, and arm Sales with the positioning to beat them.

Keep deals moving: respond fast, remove technical blockers, and help Sales shorten the sales cycle.

Contribute to pipeline reviews, forecasts, and deal strategy with an honest technical view of what will and won't close.

Win the RFP

Own the technical response on RFIs, RFPs, and security questionnaires, delivering accurate, persuasive answers on tight deadlines.

Focus on what scores and what wins, and make sure FreedomPay's strengths are clear to evaluators.

Keep RFP content current and reusable so the team responds faster, and wins more, on every bid.

Be the Connection Point

Escalate complex architecture and advanced solutioning to Solution Engineering at the right moment, and brief them well enough to hit the ground running.

Work with Product, Systems Integrations, Account Management, and Partner teams to make sure what is sold can be delivered.

Bring field intelligence, competitive losses, and customer requests to Product in a form that influences the roadmap.

Hand off every closed deal with commitments, scope, and technical context clearly documented for implementation.

Sell Smarter with AI

Use AI and automation to cut the time spent on discovery prep, demo setup, and RFP drafting, so you can cover more opportunities without losing quality.

Build and share skills, workflows, and reusable assets that make the whole team faster.

Maintain the Sales Engineering knowledge base across Confluence and SharePoint.

Represent FreedomPay at client meetings, partner events, and industry conferences.

Required Skills and Experience:

Bachelor's degree required; technical or business discipline preferred.
3–5+ years in Sales Engineering, Solutions Consulting, or a comparable pre-sales role, with a track record of supporting deals that closed.
Commercial mindset: you understand quota, pipeline, and forecasting, and you see your work in terms of revenue won.
Working knowledge of payments and FinTech, including how card-present and card-not-present transactions move through gateway, processor, and network.
Comfort with APIs and integration concepts, enough to hold credible technical conversations with developers and architects.
Ability to run multiple opportunities at the same time, prioritizing ruthlessly and responding quickly.
Excellent communication: clear, confident, and persuasive with technical and business audiences.
Proficiency using AI tools to improve Sales Engineering workflows, such as building skills, prompts, and automations for discovery, demo preparation, and RFP responses.
Willingness to travel periodically for client meetings and industry events.

Preferred Qualifications:

Experience in the Payments or FinTech industry, with familiarity with POS, eCommerce, and mobile payment ecosystems.
Experience selling to enterprise merchants in hospitality, retail, gaming, or other verticals served by FreedomPay.
Familiarity with payment gateway integrations, certification, and ISV/partner ecosystems.
Knowledge of PCI DSS, P2PE, EMV, and tokenization.
CRM or similar pipeline management experience.