Sales & Customer Service Representative
About this role
於客戶服務中心向顧客提供產品資料及服務詳情，並協助完成銷售
解答顧客有關產品查詢、使用指引、保養資料及售後服務相關事宜
處理售後服務交易，包括安排送貨及換貨事宜
透過不同溝通渠道提供專業的銷售及售後支援
協助處理一般行政工作，包括庫存及產品資料更新，以及維持客戶服務中心之整潔
跟進維修查詢、維修進度及相關安排
執行管理層指派的其他工作
中學畢業（香港中學文憑或同等學歷）；具專上教育程度者優先考慮
具最少一年銷售及／或客戶服務經驗，具零售經驗者優先考慮
具備基本電腦操作知識（Microsoft Office、系統輸入、中文輸入法）
操流利廣東話；具基本英語及普通話溝通能力
以客為本，具良好溝通技巧、銷售及人際關係技巧
積極主動、有耐性及責任感
每星期最少工作三天，於星期一至星期六輪班工作
Who we are:
Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.
Frequently Asked Questions
Is the salary disclosed for the Sales & Customer Service Representative position at Tumi?
The salary for this Sales & Customer Service Representative role at Tumi is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sales & Customer Service Representative position at Tumi located?
This Sales & Customer Service Representative role at Tumi is based in Hong Kong SAR, Hong Kong Region. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sales & Customer Service Representative role at Tumi full-time or part-time?
This is listed as a Part time position. It is posted as a Sales & Customer Service Representative role at Tumi.
How do I apply for the Sales & Customer Service Representative position at Tumi?
Click the "Apply Now" button on this page. You will be redirected to Tumi's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Sales & Customer Service Representative job at Tumi posted?
This Sales & Customer Service Representative position at Tumi was posted on Sep 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Sales & Customer Service Representative
Tumi
You'll be redirected to Tumi's official application page on oraclecloud.