Sales Coordinator / Business Development Executive

vidyawires· SALES & MARKETING
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📍 Anand, GJ, IndiaFULL TIME💰 INR 300K–600K
Sales & MarketingQuotation MakingCustomer Relation Managementbusiness developmentCRM Software

About this role

Job Purpose:
To lead and oversee the overall sales coordination process, ensuring seamless communication between Sales, Production, Dispatch, Accounts, and Customer Service teams. You will play a pivotal role in order processing, planning, tracking, and ensuring timely delivery of products to customers, while maintaining high accuracy, documentation standards, and customer satisfaction.
Key Responsibilities:
1.    Lead Generation & Client coordination:
·       Conduct targeted research to identify potential clients and qualify high-value leads.
·       Use CRM tools to track prospects, manage pipelines, and ensure consistent follow-ups.
·       Initiate outreach through calls, emails, and social platforms to generate new business opportunities.
·       Coordinate with clients to understand their needs and schedule meetings or demos efficiently.
·       Maintain clear communication between teams and clients to ensure smooth onboarding and long-term relationships.
2.    Sales Coordination & Order Management:
  • Oversee end-to-end sales coordination from sales order entry to invoice generation and dispatch.
  • Ensure all sales orders are accurately entered in the MS Navision BS 365 ERP / Rattus software and properly communicated to Production & Dispatch teams.
  • Monitor and follow up on order status, delivery schedules, and dispatch plans on a daily basis.
  • Coordinate with the production planning department to align customer requirements with production timelines.
  • Verify and ensure accuracy of customer details, pricing, taxes, and product specifications before order confirmation.
3.    Customer & Internal Communication:
  • Serve as the primary point of contact for internal and external communication related to order processing, delivery, and dispatch.
  • Liaise with customers regarding order acknowledgments, delivery commitments, and dispatch documentation.
  • Handle customer queries and resolve issues related to delivery schedules, documentation, or invoicing.
  • Maintain healthy business relations and ensure customer satisfaction through effective coordination and timely responses.
4.    Dispatch & Logistics Coordination:
  • Coordinate with the Dispatch and Security Gate team for smooth material movement and gate entry/exit documentation.
  • Ensure all dispatches are in compliance with company policies and customer requirements.
  • Oversee preparation of delivery challans, packing lists, transport documents, and ensure dispatch records are accurately maintained.
  • Track and report dispatch performance metrics to management.
5.    System & Process Management:
  • Supervise the effective operation of BS 365 ERP / Rattus software for all order and dispatch-related activities.
  • Ensure all sales data, reports, and documentation are updated, accurate, and available for audits.
  • Identify and implement process improvements to enhance operational efficiency.
  • Train and guide team members (Sales Coordinators / Executives) to ensure smooth workflow and data accuracy.
6.    Reporting & Analysis:
  • Prepare and share daily/weekly/monthly Sales Order, Dispatch, and Pending Order reports with Management.
  • Track performance metrics such as order lead time, dispatch accuracy, and on-time delivery percentage.
  • Support management in sales forecasting, planning, and customer performance analysis.
 
 
Qualifications & Experience:
  • Education: Graduate / Postgraduate in Commerce, Business Administration, Mechanical / Electrical Engineering or related field. MBA preferred.
  • Experience: Minimum 2–6 years of experience in Sales Coordination / Sales Operations, preferably in a Manufacturing or Engineering industry (Copper/Aluminium Wires, Cables, Conductors, or similar products).
  • ERP / Software Skills: Proficiency in BS 365 ERP / Rattus Software or equivalent.
  • MS Office: Advanced Excel, Word, PowerPoint for reports and analytics.
Key Skills & Competencies:
  • Strong coordination and communication skills.
  • Excellent analytical and problem-solving abilities.
  • Meticulous attention to detail and documentation accuracy.
  • Leadership qualities and ability to handle a team.
  • Customer-centric approach with a strong sense of ownership.
  • Ability to multitask and work effectively under pressure.
  • Knowledge of commercial documentation, dispatch processes, and taxation will be an added advantage.

Frequently Asked Questions

What is the salary for the Sales Coordinator / Business Development Executive role at vidyawires?
The listed salary for this Sales Coordinator / Business Development Executive position at vidyawires is INR 300K–600K. This is an FULL TIME role.
Where is the Sales Coordinator / Business Development Executive position at vidyawires located?
This Sales Coordinator / Business Development Executive role at vidyawires is based in Anand, GJ, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sales Coordinator / Business Development Executive role at vidyawires full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Sales Coordinator / Business Development Executive role in the SALES & MARKETING department at vidyawires.
Which team or department does the Sales Coordinator / Business Development Executive at vidyawires belong to?
This Sales Coordinator / Business Development Executive position is part of the SALES & MARKETING department at vidyawires. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sales Coordinator / Business Development Executive position at vidyawires?
Click the "Apply Now" button on this page. You will be redirected to vidyawires's official application portal hosted on keka where you can submit your application directly.
When was the Sales Coordinator / Business Development Executive job at vidyawires posted?
This Sales Coordinator / Business Development Executive position at vidyawires was posted on Sep 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Sales Coordinator / Business Development Executive
vidyawires · 💰 INR 300K–600K
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