Sales Associate - Full Time

hmgroup· COS
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About this role

Company Description

Job Description

As a Sales Associate at COS, you are the friendly face that greets our customers and embodies the heart of our brand. Your role is essential in creating welcoming experiences that showcase the best of COS. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, we’ll create moments that make shopping at COS an absolute delight. 

Qualifications

As a Sales Associate, you'll have the opportunity to provide customers with high level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments in the shop floor. 

While previous experience in customer service and familiarity with textile materials are nice to have, they're not mandatory.  

 

What you need to Succeed:  

  • Customer-focused and thinking in a commercial way.  
  • Interested in trends and fashion.  
  • Receiving and processing deliveries 
  • Replenishment
  • Communicative, positive, and open-minded  
  • Willing to learn, adaptable and action-oriented.  
  • Collaborative, inclusive and supportive  
  • Self-motivated, confident, and resilient  

Compensation: $18.00

Additional Information

This is a Full -Time position offering 32-40 hours a week. 
Apply by sending in your CV as soon as possible. Due to data policies, we only accept applications through career page. 

Benefits:  

We offer all our employee's attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.  

 

In addition to this US based colleagues also receive:  

  • 25% Staff Discount   
  • Clothing Allowance   
  • Medical, Vision and Dental Coverage   
  • Employee Assistance Program   
  • Vacation, Wellness, Holiday, and Parental Pay   
  •  Health, and Dependent Care FSA.   
  • Plus, additional Voluntary Benefits.  

 

Inclusion & Diversity  

COS is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.   

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.  

 

Company Description 
COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time. The creative soul of the brand is visualised through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected. Learn more about COS here.  

All your information will be kept confidential according to EEO guidelines.

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Frequently Asked Questions

Is the salary disclosed for the Sales Associate - Full Time position at hmgroup?
The salary for this Sales Associate - Full Time role at hmgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sales Associate - Full Time position at hmgroup located?
This Sales Associate - Full Time role at hmgroup is based in DC, us, Washington, Washington, DC, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sales Associate - Full Time role at hmgroup full-time or part-time?
This is listed as a Full time position. It is posted as a Sales Associate - Full Time role in the COS department at hmgroup.
Which team or department does the Sales Associate - Full Time at hmgroup belong to?
This Sales Associate - Full Time position is part of the COS department at hmgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sales Associate - Full Time position at hmgroup?
Click the "Apply Now" button on this page. You will be redirected to hmgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Sales Associate - Full Time job at hmgroup posted?
This Sales Associate - Full Time position at hmgroup was posted on Aug 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Sales Associate - Full Time
hmgroup
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