Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

Sales Assistant (BTQ - Hyundai Pangyo)

YOUR MISSION:
As a Sales Assistant, you are an entry-level team member in the Boutique, dedicated to supporting Sales Associates and ensuring smooth daily operations. Your priority is to enable the sales team to deliver an exceptional Client experience by providing proactive in-boutique support, maintaining impeccable boutique standards, and following Maison guidelines.

HOW WILL YOU MAKE AN IMPACT?

• BTQ Sales Team Support

• To support Sales Associates throughout the sales journey (product preparation, stock runs, gift-wrapping, packaging, documentation support)

• To help manage Client flow in the Boutique by assisting with appointments, waiting Clients, and hospitality set-up

• To prepare and maintain sales tools and materials (packaging, stationery, display/sales accessories)

• To support post-sale operational tasks as assigned (preparation for follow-ups, supplies replenishment, etc.)

• Boutique Operations & Standards

• To ensure constant Boutique cleanliness, tidiness, and readiness (front-of-house & back-of-house)

• To support stock organization and replenishment in line with internal procedures (receiving, re-stocking, labelling, packing materials control)

• To take part actively in team briefings, meetings, events, and annual inventory counts as required

• To respect, apply, and promote Security rules and mindset at all times

• To report and record key operational information in Maison systems as required

• Visual Merchandising Support

• To respect and support the highest standards of displays and furnishings in line with Manufacture/Maison guidance

• To support routine checks and basic maintenance of displays and fixtures, and escalate issues promptly

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Min. AAS (전문학사) or Bachelor's (학사) degree holder preferred

• Service-minded with strong empathy, energy, and willingness to learn

• First professional experience preferably gained in Retail / Hospitality / Customer Service

• Luxury & high-end field experience is a plus

• Highly organized with strong attention to detail and high standards of Client treatment

• Team player with excellent interpersonal skills and ability to multitask in a fast-paced environment

#Richemont #WeCraftTheFuture