Sales Advisor
Tumi
Sales Advisor
About this role
Position: Sales Advisor (8 hours per week)
Location: Samsonite, 285 Oxford Street, London, W1C 2DW
Availability: October 2026
Job Purpose
As a Sales Advisor at Samsonite, you will be the face of a globally recognized brand known for innovation, durability, and style in travel solutions. Your role is to deliver exceptional customer service, drive sales, and embody the Samsonite brand values in every customer interaction.
The Sales Advisor position includes but is not limited to the following major accountabilities:
Customer Service
• Identify customer travel needs and recommend Samsonite products that best suit their lifestyle.
• Provide accurate information about product features, warranties, and after-sales services.
• Apply the Smiles Selling Standards and follow Samsonite’s customer engagement process.
• Build customer loyalty and encourage repeat purchases through personalized service.
• Deliver inspiring service that reflects Samsonite’s commitment to excellence.
Store Performance & Analysis
• Stay informed of all store communications and brand updates.
• Understand store budgets, targets, and KPIs.
• Share insights and feedback that contribute to Samsonite’s retail success.
Stock Management
• Ensure accurate pricing and premium presentation of Samsonite products.
• Follow procedures for stock control.
• Minimize losses and support shrinkage goals.
Operations
• Adhere to Samsonite’s operational policies (e.g., cash handling, health & safety).
• Complete required paperwork accurately and on time.
• Maintain store cleanliness and a welcoming environment aligned with Samsonite’s brand image.
• Perform duties as requested by the Store Manager.
• Help keeping environmental policies in line with Green Mark .
Merchandising, Marketing & Promotions
• Maintain visual merchandising and window displays to Samsonite’s global standards.
• Stay informed about current promotions and marketing campaigns.
Communication
• Communicate clearly and courteously with customers and team members.
• Share market trends and customer feedback with the Store Manager.
• Follow Samsonite’s dress code and grooming standards.
• Act as a brand ambassador for Samsonite.
Reporting Line
Reports directly to the Store Manager.
Skills required:
• Ability to stand, bend, lift up to 15kg, and use ladders.
• Computer literacy.
• Previous retail experience, preferably in premium or travel goods.
• Ability to work under pressure.
• Sales-oriented mindset.
• Passion for travel and brand sensibility.
• Flexibility and adaptability.
Frequently Asked Questions
Is the salary disclosed for the Sales Advisor position at Tumi?
The salary for this Sales Advisor role at Tumi is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sales Advisor position at Tumi located?
This Sales Advisor role at Tumi is based in LONDON, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sales Advisor role at Tumi full-time or part-time?
This is listed as a Part time position. It is posted as a Sales Advisor role at Tumi.
How do I apply for the Sales Advisor position at Tumi?
Click the "Apply Now" button on this page. You will be redirected to Tumi's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Sales Advisor job at Tumi posted?
This Sales Advisor position at Tumi was posted on Sep 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Sales Advisor
Tumi
You'll be redirected to Tumi's official application page on oraclecloud.