Digital Solutions Specialist
Intuitive
Digital Solutions Specialist
poolcorp· SCP Distributors LLC
About this role
Job Summary:
The SaaS Implementation Specialist champions the customer journey from sale to successful adoption, ensuring the SaaS platform is configured, tested, and launched to best suit client needs. You serve as a trusted advisor, minimizing friction and maximizing satisfaction in the critical onboarding window. Your ability to accelerate time-to-value not only supports rapid ARR realization, but your education and encouragement foster increased chemical and product sales through digital engagement.
Responsibilities:
Leads new client onboarding and solution configuration, remotely or onsite.
Develops training sessions/materials tailored for each customer’s needs.
Resolves implementation/technical challenges, documenting and escalating as needed.
Tracks activation metrics and customer usage during onboarding.
Identifies and communicates repeated customer pain points to Product.
Transitions customers to retention team upon successful implementation.
Requirements:
2+ years in SaaS onboarding, implementation, or technical account management.
Training/teaching skills for diverse audiences.
Troubleshooting, project management, and customer relationship skills.
Excellent written and verbal communication.
Strong process documentation and feedback orientation.
Bachelor’s degree in Information Technology, Business, or a related field required.
Relevant technical certifications (e.g. SaaS platforms, project management) are a plus.
Frequently Asked Questions
Is the salary disclosed for the Digital Solutions Specialist position at poolcorp?
The salary for this Digital Solutions Specialist role at poolcorp is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Digital Solutions Specialist position at poolcorp located?
This Digital Solutions Specialist role at poolcorp is based in Clearwater, FL. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Digital Solutions Specialist role at poolcorp full-time or part-time?
This is listed as a Full time position. It is posted as a Digital Solutions Specialist role in the SCP Distributors LLC department at poolcorp.
Which team or department does the Digital Solutions Specialist at poolcorp belong to?
This Digital Solutions Specialist position is part of the SCP Distributors LLC department at poolcorp. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Digital Solutions Specialist position at poolcorp?
Click the "Apply Now" button on this page. You will be redirected to poolcorp's official application portal hosted on workday where you can submit your application directly.
When was the Digital Solutions Specialist job at poolcorp posted?
This Digital Solutions Specialist position at poolcorp was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Digital Solutions Specialist
poolcorp
You'll be redirected to poolcorp's official application page on Workday.