Runner (6th Floor) - Shoreditch House, East London

The Role… 

At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front-of-house teams. As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas.  .  

Your main responsibility is to assist the waiting staff and make sure the member gets a superior experience. You will deliver food orders from the kitchen (or drinks orders from the bar) to members’ tables, acting as a point of contact between the kitchen/bar and the floor.  

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to up to 2 additional dependents)
• Dental Plan (option to add up to 2 additional dependents)
• Birthday Day Off after 1 years' continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.  
• Maintain a spotless, pristine work environment 
• Provides service to and is accountable for an assigned section. 
• Develop relationships with members to provide personalized service. 
• Polishing cutlery ensuring they are ready for service.  
• Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc) 
• Perform opening and closing procedures including but not limited to the set up and break down of stations. 
• Ensure all service equipment is handled carefully and stored correctly. 
• Maintain a spotless and pristine working environment.  
• Attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.

What we are looking for...

• 2–3 years in a similar high-end dining environment 
• Excellent food and beverage knowledge, including wine service 
• Strong interpersonal and teamwork skills with a hands-on approach 
• Confident, polished, and professional demeanour 
• Exceptional communication and organisational skills 
• Familiarity with POS systems and reservation software