ROI Medical Records Specialist

mrocorp· Medical Administrative
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📍 Lawrenceville, GA, USFULL TIME💰 USD 16–22/yr

About this role

Overview

The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*

Responsibilities

  • Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
  • Answer phone calls concerning various ROI issues.
  • If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
  • If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
  • Logs medical record requests into ROI On-Line database.
  • Scans medical records into ROI On-Line database.
  • Complies with site facility policies and regulations.
  • At specified sites, responsible for handling and recording cash payments for requests.
  • Other duties as assigned. 

    • Qualifications

    • Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
    • Demonstrates the ability to work independently and meet production goals established by MRO.
    • Strong verbal communication skills; demonstrated success responding to customer inquiries.
    • Demonstrates success working in an environment that requires attention to detail.
    • Proven track record of dependability.
    • High School Diploma/GED required.
    • Prior work experience in Release of Information in a physician’s office or HIM Department is a plus.Knowledge of medical terminology is a plus.
    • Knowledge of HIPAA regulations is preferred.

    *This job description reflects management’s assignment of essential functions.  It does not prescribe or reflect the tasks that may be assigned.

    MRO’s employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.

    Pay Range

    USD $16.00 - USD $22.00 /Yr.

    Frequently Asked Questions

    What is the salary for the ROI Medical Records Specialist role at mrocorp?
    The listed salary for this ROI Medical Records Specialist position at mrocorp is USD 16–22/yr. This is an FULL TIME role.
    Where is the ROI Medical Records Specialist position at mrocorp located?
    This ROI Medical Records Specialist role at mrocorp is based in Lawrenceville, GA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the ROI Medical Records Specialist role at mrocorp full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a ROI Medical Records Specialist role in the Medical Administrative department at mrocorp.
    Which team or department does the ROI Medical Records Specialist at mrocorp belong to?
    This ROI Medical Records Specialist position is part of the Medical Administrative department at mrocorp. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the ROI Medical Records Specialist position at mrocorp?
    Click the "Apply Now" button on this page. You will be redirected to mrocorp's official application portal hosted on icims where you can submit your application directly.
    When was the ROI Medical Records Specialist job at mrocorp posted?
    This ROI Medical Records Specialist position at mrocorp was posted on May 28, 2026. Apply as soon as possible — early applications are often reviewed first.
    ROI Medical Records Specialist
    mrocorp · 💰 USD 16–22/yr
    Apply for this role ↗

    You'll be redirected to mrocorp's official application page on icims.