RN Telephone Triage
commonspirit
RN Telephone Triage
commonspirit· American Nursing Care
About this role
Where You’ll Work
Located in Lakewood, Colorado, St. Anthony Hospital is a Level I Trauma Center where we provide a full range of medical specialties and health care services to Denver and the surrounding region through our state-of-the-art medical campus and home base for Flight For Life® Colorado. With four trauma rooms including the T-10 room, a dedicated field-to-surgery suite ready 24/7 for trauma surgeons and specially trained teams, our staff can provide life-saving care to the most severely ill and injured patients. In 2023, we received our exciting Magnet® designation! We are so proud of our staff for this achievement, which is awarded to only 10 percent of hospitals around the world. Numerous other awards, certifications, and accreditations have been granted to us from the American Heart Association; Chest Pain Center (CPC); American College of Cardiology; The Joint Commission’s National Quality Approval; the Emergency Nurses Association Lantern Award; NAPBC Accreditation; American College of Radiology and many others. At St. Anthony Hospital. We combine a heritage of expert care with the latest in technology and innovation. If you’re looking to be part of a fast-paced environment where you can practice to the top of your profession in trauma, cardiology, stroke, neurosciences, breast imaging, cancer/oncology care, surgery and more, we invite you to apply.
Job Summary and Responsibilities
As our RN Telephone Triage, you will work as a telephone triage Registered Nurse in the Call Center, managing calls from diverse clients including community members, physician practices, managed care members, and Home Care patients.
Every day you will perform health assessments using computerized guidelines, provide general health information from approved references, and as needed, provide physician and community service referrals. You will expertly function in a multi-task environment to support various client contracts.
To be successful in this role, you will be a Registered Nurse with strong telephone triage skills, expertise in health assessments, and the ability to function efficiently in a multi-task environment.
- Answers incoming phone calls for all product lines and provides thorough and accurate telephone triage.
- Assesses patient's physical, psychosocial, cultural, and spiritual needs through observation, interview, review of medical records & clinical data.
- Evaluates patient's response and intervenes to ensure optimal patient outcome.
- Documents all calls according to call center guidelines.
- Promotes, advocates, and collaborates to protect the health and safety and rights of each patient.
- Provides patient/family education through assessment of patient/family learning readiness, needs, and ability.
- Recognizes the patient or designee as a full partner in providing compassionate and coordinated care based on respect for the patient's preferences, values, and needs.
Job Requirements
Required
- Associate's Degree in Nursing or by endorsement.
- Three (3) years recent hospital, home health or clinic experience.
- RN License; Current state nursing licenses or valid RN license from a participating state in the National Licensure Compact.
- Current Basic Life Support (BLS) certification issued by the American Heart Association.
Preferred
- Bachelor's Degree in Nursing
Frequently Asked Questions
Is the salary disclosed for the RN Telephone Triage position at commonspirit?
The salary for this RN Telephone Triage role at commonspirit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the RN Telephone Triage role at commonspirit full-time or part-time?
This is listed as a OTHER position. It is posted as a RN Telephone Triage role in the American Nursing Care department at commonspirit.
Which team or department does the RN Telephone Triage at commonspirit belong to?
This RN Telephone Triage position is part of the American Nursing Care department at commonspirit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the RN Telephone Triage position at commonspirit?
Click the "Apply Now" button on this page. You will be redirected to commonspirit's official application portal hosted on icims where you can submit your application directly.
When was the RN Telephone Triage job at commonspirit posted?
This RN Telephone Triage position at commonspirit was posted on Aug 17, 2026. Apply as soon as possible — early applications are often reviewed first.
RN Telephone Triage
commonspirit
You'll be redirected to commonspirit's official application page on icims.