RL - Consumers:Sales Manager - Personal Loan - Branch

Axis Bank
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📍 Ernakulam, IndiaRegular

About this role

Sales Manager Branch Personal Loan– CONSUMER LOANS, RETAIL LENDING

 

About the Business Group:
The Consumer Loan department is a part of Retail Lending business of the bank and offers Personal loans and Education Loans to all categories of customers Pan India.
About the Role:
Sales Managers (SM) are a part of the Bank's sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction. It requires strategic planning and execution to boost revenue, grow the portfolio, and maintain risk and compliance
Details of the Role:
DepartmentRetail LendingGradeAM/DM/M
Sub-DepartmentRL- Consumer LoansReporting (Business)SM/AVP
LocationMumbaiReporting (Matrix) 
Key Responsibilities:

 

  • Business Goals & Profitability
    • Responsible for driving the P&L of Personal Loans
    • Prepare the sales budget and execute strategies that enable achieving the target
    • Prepare Monthly, Quarterly, and Annual sales forecasts and be responsible for the sales target along with the growth and profitability of the portfolio
  • Audit, Compliance, and Risk Management
    • Ensure risk compliance through the completion of FCI and Internal Investigations observations, and repeat observations, ensuring timely and satisfactory closure.
    • Be responsible for the quality of the business portfolio by closely working with Risk and Credit teams and ensuring RAC Audits.

 

  • Sales and Channel Development
    • Develop and enhance new and existing channels of sales, such as Connectors, AVC, and Branch.
    • Ensure Siddhi adoption and usage.
    • Ensure digital adoption (MLP) and scale up applications through digital journeys
    • Responsible for Cross sell and Vas products penetration.
    • Responsible of Resource activation.
    • Responsible for Productivity of RO.
    • Responsible for setting up right distribution span across areas and segments.

 

  • Customer Experience
    • Oversee a fulfilling customer journey leading to customer delight and making the Bank the partner of choice.
    • Increase customer retention and drive engagement across existing customers to improve Net Promoter Score, customer satisfaction.
    • Responsible for FTR for his territory.
  • Collaboration and People Priorities
    • Collaborate with cross-functional partners to drive business results  
    • Control regrettable attrition across all grades to maintain a strong and motivated team
    • Drive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developments

 

Role Requirements:           

Qualification:

  • Graduation/post-graduation from a recognized institute
  • 3+ sales experience (unsecured loans preferred)
Role Proficiencies:
  • Strong sales orientation
  • Proficiency in managing complex client relationships, diverse stakeholders 
  • Capability to handle pressure and meet deadlines
  • Skill in managing large, geographically spread team; coaching and mentoring team members
  • Competence in managing within a dynamic, priority-setting environment
  • Strong risk and compliance mindset
  • Adept at communication and interpersonal skills   

Frequently Asked Questions

Is the salary disclosed for the RL - Consumers:Sales Manager - Personal Loan - Branch position at Axis Bank?
The salary for this RL - Consumers:Sales Manager - Personal Loan - Branch role at Axis Bank is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the RL - Consumers:Sales Manager - Personal Loan - Branch position at Axis Bank located?
This RL - Consumers:Sales Manager - Personal Loan - Branch role at Axis Bank is based in Ernakulam, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the RL - Consumers:Sales Manager - Personal Loan - Branch role at Axis Bank full-time or part-time?
This is listed as a Regular position. It is posted as a RL - Consumers:Sales Manager - Personal Loan - Branch role at Axis Bank.
How do I apply for the RL - Consumers:Sales Manager - Personal Loan - Branch position at Axis Bank?
Click the "Apply Now" button on this page. You will be redirected to Axis Bank's official application portal hosted on ripplehire where you can submit your application directly.
When was the RL - Consumers:Sales Manager - Personal Loan - Branch job at Axis Bank posted?
This RL - Consumers:Sales Manager - Personal Loan - Branch position at Axis Bank was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
RL - Consumers:Sales Manager - Personal Loan - Branch
Axis Bank
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