Staff Software Engineer
hhaexchange
Revenue Cycle Advisor
hhaexchange· Revenue Cycle Management
About this role
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
We are seeking a Revenue Cycle Advisor to join our team. This role offers the opportunity to make a significant impact by driving customer success, optimizing revenue cycle processes, and contributing to the growth and innovation of our services in a fast-paced environment.
For candidates residing near our Midtown Manhattan or Bloomington, MN office locations, this position will be hybrid, with an on-site presence required 3 days per week to support team collaboration.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Duties
- Serve as the primary liaison between customers and internal teams, fostering strong, long-term relationships.
- Demonstrate the value of RCM services by highlighting measurable impacts and proactively solving challenges.
- Analyze customer performance metrics, identify trends, and suggest improvements to optimize revenue cycle processes.
- Address customer inquiries promptly, coordinating with cross-functional teams for swift issue resolution.
- Collaborate with the billing, operations, and product teams to refine service delivery and enhance the overall customer experience.
- Identify and recommend process enhancements to improve internal and external workflows.
- Provide customers with regular performance reports and actionable insights to maintain alignment with expectations.
- Drive customer satisfaction, retention, and advocacy through strategic engagement, ensuring high Net Promotor Scores (NPS) and strong customer references.
Other Job Duties
- Other duties assigned by supervisor or HHAeXchange leader.
Travel Requirements
- Travel up to 10%, including overnight travel.
Required Education, Experience, Certifications and Skills
- 5+ years of Revenue Cycle Management, including deep knowledge of billing, common denials, posting, electronic transaction formats, and payer portal navigation.
- Proven experience in customer engagement and relationship management.
- Strong working knowledge of Microsoft Office: Excel, Outlook, PowerPoint, and word.
- Strategic, intellectually curious, and effective at solving problems with clear, fact-based recommendations.
- Detail-oriented with excellent written and oral communication skills.
- Adaptive to change, with strong collaboration skills across cross-functional teams.
- Must be an initiative-taker with a strong work ethic and integrity.
The base salary range for this US-based, full-time, and exempt position is $70,000 - $80,000 not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.
This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.
Frequently Asked Questions
What is the salary for the Revenue Cycle Advisor role at hhaexchange?
The listed salary for this Revenue Cycle Advisor position at hhaexchange is USD 70K–80K. This is a remote Full Time role.
Is the Revenue Cycle Advisor job at hhaexchange remote?
Yes, this Revenue Cycle Advisor position at hhaexchange is remote, with team members based in United States. You can work from home or anywhere in the supported regions.
Is the Revenue Cycle Advisor role at hhaexchange full-time or part-time?
This is listed as a Full Time position. It is posted as a Revenue Cycle Advisor role in the Revenue Cycle Management department at hhaexchange.
Which team or department does the Revenue Cycle Advisor at hhaexchange belong to?
This Revenue Cycle Advisor position is part of the Revenue Cycle Management department at hhaexchange. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Revenue Cycle Advisor position at hhaexchange?
Click the "Apply Now" button on this page. You will be redirected to hhaexchange's official application portal hosted on lever where you can submit your application directly.
When was the Revenue Cycle Advisor job at hhaexchange posted?
This Revenue Cycle Advisor position at hhaexchange was posted on Aug 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Revenue Cycle Advisor
hhaexchange · 💰 USD 70K–80K
You'll be redirected to hhaexchange's official application page on Lever.