Retail Store Manager

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📍 Aurora, IL, United StatesFull time

About this role

What You’ll Be Doing:

• Support an environment that drives sales by having strong customer service skills. 
• Consistently deliver brand enhancing store standards that create a positive customer experience. 
• Support Store achievement of established sales and profit plan.
• Protect company assets and control inventory shrinkage.
• Utilize skills as a team player to help grow the store, the brand, and continuously provide. constructive and positive feedback to one another.
• Ability to drive sales by understanding/explaining merchandise to the customer.
• Demonstrate accuracy and efficiency at point of sale.
• Demonstrate ownership and accountability.
• Hire/Train/Coach a store staff of qualified employees.

We’re Excited If You Have:

• Have excellent selling skills.
• Possess knowledge of a POS system to ring up sales.
• Have experience in the retail industry, customer service, and inventory control.
• Demonstrate a professional image in words, actions, and appearance.
• Like challenges and strives to exceed goals.
• Are dedicated, punctual and responsible.
• Are self-motivated.
• Demonstrate ethical behavior and take pride in work quality.
• Are solution oriented.
• Demonstrate leader in a team environment. 
• Have a high energy level and are self-confident.
• Articulate and are comfortable in group settings.
• Are able to persuade others to verbally express themselves.
• Embrace a hands- on leadership role.
• Possess strong operational skills and attention to detail.
• Possess an ability to multi task and manage all aspects of a retail operation.
• Can take direction from many sources and executes action.
• Possess an ability to solicit customer feedback and be “close” to the business.
• Pro-actively seek solutions to market/store conditions.

Qualifications of the role:

• Able to work a flexible schedule including nights and weekends.
• High School Diploma or GED required.
• Able to stand, move around the store, lift/push product that weigh up to 35 pounds, and use a ladder to complete job duties.
• At least one year of previous retail management experience.

Samsonite offers full-time employees a comprehensive benefits package, including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Life insurance, 401(k) with a company match, commuter benefits, an employee discount, tuition reimbursement, an Employee Assistance Program (EAP), a generous vacation policy, an employee discount, and access to training.
Who we are:
Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere.  With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

Frequently Asked Questions

Is the salary disclosed for the Retail Store Manager position at Tumi?
The salary for this Retail Store Manager role at Tumi is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Retail Store Manager position at Tumi located?
This Retail Store Manager role at Tumi is based in Aurora, IL, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Retail Store Manager role at Tumi full-time or part-time?
This is listed as a Full time position. It is posted as a Retail Store Manager role at Tumi.
How do I apply for the Retail Store Manager position at Tumi?
Click the "Apply Now" button on this page. You will be redirected to Tumi's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Retail Store Manager job at Tumi posted?
This Retail Store Manager position at Tumi was posted on Aug 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Retail Store Manager
Tumi
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