Retail Sales Associate/Skate Sharpener, Belleville Senators

The Opportunity

The Belleville Senators are seeking an energetic, confident and customer service-oriented Retail Sales Associate. In this role you will be responsible for greeting our customers, answering any questions about our products, and helping customers with purchases.

The ideal candidate(s) must have excellent interpersonal skills while being able to achieve sale goals and also respecting the needs of our customers. The candidate must also be able to work well under retail pressures. The successful candidate(s) will be asked to be trained in sharpening and profiling skates to specifications. 

This is a part-time role based upon the organization’s needs which can include weekday, evening, and weekends shifts.

Key Responsibilities

Retail Sales Associate Responsibilities

• Actively engage with customers while in the store
• Aid customers with questions regarding products and services
• Assist with inventory management as needed
• Understand retail operation concepts and procedures
• Advertise current sales and promotions to customers
• Maintain a clean and professional storefront
• Provide skate sharpening services (training will be provided)
• Ensure store and equipment area is kept tidy

Health & Safety Responsibilities and Accountabilities

• Working in compliance with the provisions of the OHSA regulations and internal policies and procedures.
• Using or wearing protective equipment, devices or clothing when required.
• Reporting any missing or defective equipment or protective device which could endanger themself or another team member.
• Reporting any contravention of the OHSA regulations or Senators Sports & Entertainment policies and procedures.

Qualifications

• Excellent interpersonal & customer service skills
• Positive work attitude
• Ability to multi-task and problem solve
• Strong attention to detail and adaptability
• Ability to learn new systems and products as needed
• Written & verbal communication skills
• Retail experience is considered an asset
• Passion for Belleville Senators hockey

Who We Are 

The Belleville Senators are a professional ice hockey team based in Belleville, Ontario, competing in the American Hockey League (AHL). They are the top affiliate of the NHL's Ottawa Senators and were established in 2017 after the Binghamton Senators relocated to Belleville. The team plays its home games at CAA Arena and serves as a key development ground for Ottawa’s future NHL talent.

What We Offer

Employees will have the opportunity to work in a unique industry, with access to to memorable fan experiences, and free on-site parking - along with the chance to contribute to an organization that takes pride in its people, its performance, and its community.

Compensation: $17.60 per hour

Job Status: The position remains open until suitable candidates are found.

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require a disability related accommodation in order to participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.

SSE confirms that it does not use artificial intelligence (AI) or automated decision-making tools in its recruitment or hiring processes. All candidate screening, evaluation, and selection decisions are conducted by human recruiters or hiring managers using predefined, job-related criteria, ensuring a fair, transparent, and human-led hiring process in compliance with applicable employment and privacy laws.

To all recruitment agencies: SSE does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. SSE is not responsible for any fees related to unsolicited resumes.