Retail Representative II

rochester· 001 University of Rochester
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📍 10 Miracle Mile DrivePart time

About this role

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

10 Miracle Mile Dr, Rochester, New York, United States of America, 14623

Opening:

Worker Subtype:

Regular

Time Type:

Part time

Scheduled Weekly Hours:

20

Department:

500075 URMC Cafe Srvcs

Work Shift:

UR - Day (United States of America)

Range:

UR URG 103 H

Compensation Range:

$18.00 - $25.14

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Provides excellent customer service to patients, employees, and guests. Responsible for Serving customers food and coffee in a clean and welcoming environment.

ESSENTIAL FUNCTIONS

  • Provides excellent customer service to all customers. Creates a warm and welcoming atmosphere. Provides goods and services based on customer’s requests.
  • Works with the management team to source products to be sold. Completes daily, weekly, and monthly inventory to determine needs and orders accordingly. Communicates with vendors as needed to maintain proper supply of products.
  • Maintains a clean and safe work environment. Follows proper safety standards in accordance with regulatory and University guidelines.
  • Stocks all areas using proper HACCP procedures and rotates products accordingly.
  • Completes all mandatory training as required. May train and/or mentor new or lower level staff.
  • Other duties as assigned.


MINIMUM EDUCATION & EXPERIENCE

  • High School diploma and 1 year service or customer service experience required
  • Or equivalent combination of education and experience


KNOWLEDGE, SKILLS AND ABILITIES

  • Excellent customer service skills, ability to work well with others/the public. required


LICENSES AND CERTIFICATIONS

  • Serv-Safe food certificate upon hire preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Frequently Asked Questions

Is the salary disclosed for the Retail Representative II position at rochester?
The salary for this Retail Representative II role at rochester is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Retail Representative II position at rochester located?
This Retail Representative II role at rochester is based in 10 Miracle Mile Drive. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Retail Representative II role at rochester full-time or part-time?
This is listed as a Part time position. It is posted as a Retail Representative II role in the 001 University of Rochester department at rochester.
Which team or department does the Retail Representative II at rochester belong to?
This Retail Representative II position is part of the 001 University of Rochester department at rochester. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Retail Representative II position at rochester?
Click the "Apply Now" button on this page. You will be redirected to rochester's official application portal hosted on workday where you can submit your application directly.
When was the Retail Representative II job at rochester posted?
This Retail Representative II position at rochester was posted on Sep 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Retail Representative II
rochester
Apply for this role ↗

You'll be redirected to rochester's official application page on Workday.