Retail Operations Coordinator

richemont· C140 Cartier, Branch of Richemont International SA
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📍 COUVETFull time

About this role

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

We would like to talk to you about the opportunity to join, for one year, our International Retail Solutions department, as Retail Operations Coordinator.

The Retail Operations Coordinator, based in Couvet, supports the STAGE Manager in overseeing daily operations at STAGE, Cartier’s experiential space and mock-up boutique dedicated to retail experimentation and training.

In this multi-task role, the coordinator helps ensure smooth running of activities such as testing, training, role play, filming, and product demonstrations, while securing all necessary resources and requirements.

HOW WILL YOU MAKE AN IMPACT?

RETAIL OPERATIONS & AREA MAINTENANCE

  • Run monthly inventories, deliver reports, and process SAP receipts/returns.
  • Manage quarterly stock updates (returns and novelty orders).
  • Oversee STAGE equipment supply and coordinate shipping (packaging, customs).
  • Maintain hardware/software for IT testing and manage broadcasting systems.
  • Align VM with global campaigns and coordinate general maintenance.
  • Partner with the Retail Solutions Team to test and integrate prototypes.
  • Visit boutiques regularly to identify and suggest operational improvements.
  • Exchange best practices and network with global Retail Ops peers.

VISITS PREPARATION & MANAGEMENT

  • Prepare the STAGE area for visitors alongside the Hospitality & Event coordinator.
  • Operate the STAGE broadcasting system.
  • Lead engaging group tours (FR/EN) focusing on retail innovation and boutique operations.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • You have 5 years of experience in Retail Operations or Retail Logistics.
  • Youa are proficient in Office 365 and digital tools; knowledge of SAP (stock management) is a strong plus.
  • You are highly organized, proactive, autonomous, agile, and a strong communicator.
  • You are flexible and at ease in a fast-changing environment.
  • You are fluent in English and French
  • On-site presence required (maximum 20% remote work, depending on operational needs).

WHAT DO WE OFFER?

  • We create a positive environment and highlight your personal and team performances.
  • We’re fully transparent and share with you: Maison strategies, key information, needs of others Corporate Departments.
  • We constantly educate you with: Cartier’s savoir-faire, competitive landscape, industry news, client experience best practices.

YOUR JOURNEY WITH US

If your application is selected, we will give you an introductory call to  further discuss the opportunity, and next steps. If things go well on both ends, you will have a chance to meet the the hiring manager and the HR Partner.  

#Richemont #WeCraftTheFuture

Frequently Asked Questions

Is the salary disclosed for the Retail Operations Coordinator position at richemont?
The salary for this Retail Operations Coordinator role at richemont is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Retail Operations Coordinator position at richemont located?
This Retail Operations Coordinator role at richemont is based in COUVET. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Retail Operations Coordinator role at richemont full-time or part-time?
This is listed as a Full time position. It is posted as a Retail Operations Coordinator role in the C140 Cartier, Branch of Richemont International SA department at richemont.
Which team or department does the Retail Operations Coordinator at richemont belong to?
This Retail Operations Coordinator position is part of the C140 Cartier, Branch of Richemont International SA department at richemont. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Retail Operations Coordinator position at richemont?
Click the "Apply Now" button on this page. You will be redirected to richemont's official application portal hosted on workday where you can submit your application directly.
When was the Retail Operations Coordinator job at richemont posted?
This Retail Operations Coordinator position at richemont was posted on Sep 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Retail Operations Coordinator
richemont
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