Restaurant Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

About the role of Restaurant Manager

The Restaurant Manager is responsible for effectively leading and overseeing the daily operations of the restaurant or assigned outlet, ensuring exceptional guest experiences and operational excellence. This role serves as a positive role model for the team by implementing, monitoring, and continuously enhancing service standards, procedures, and best practices. The successful candidate will foster a culture of teamwork, accountability, and continuous improvement while maintaining the highest levels of quality, efficiency, and guest satisfaction.

What you will do:

• Lead and oversee the daily operations of the restaurant, ensuring exceptional service and guest satisfaction.
• Manage, coach, and develop team members to maintain high performance and adherence to service standards.
• Monitor and enhance service quality, ensuring consistency, efficiency, and attention to detail.
• Control labor, inventory, and operating costs while supporting revenue and profitability goals.
• Ensure compliance with health, safety, sanitation, and company policies and procedures.

What you bring:

• Fluency in Spanish and English is required for this position
• A minimum of three (3) years working in Food & Beverage as a department head
• Two (2) + years’ experience working within a luxury hotel or similar environment is considered an asset
• Requires Knowledge in Micros and Opera System
• Requires knowledge of how to operate computer equipment
• Excellent interpersonal skills and communication skills
• Cross-cultural sensitivity and customer service orientation
• Guest centricity and understanding of the importance of guest preferences.

What we offer:

• Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level          
• Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort
• Uniforms:   Complimentary Dry Cleaning for Employee Uniforms        
• Training & Development: In-house training workshops for line and management employees
• Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards

Four Seasons is powered by our people. We are collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners trough a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is trough a world-class employee experience and company culture.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons' legendary quality and service while discovering the richness and beauty of Baja's eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures. 

Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas: 

• Hotel Site: https://www.fourseasons.com/es/loscabos/
• Instagram: #fsloscabos  

Service Culture  

Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.  

Learn more by visiting us at:  

• Company Site:       www.fourseasons.com     
• Our Careers:       https://careers.fourseasons.com/us/en    
• LinkedIn:                 https://www.linkedin.com/company/four-seasons-hotels-and-resorts   
• Facebook:               https://www.facebook.com/FourSeasonsJobs   
• Twitter:                    https://twitter.com/FourSeasonsJobs