Resettlement Coordinator (PIR Program)- 2025889

ROLE & RESPONSIBILITIES:

• • Provide multi-faceted case management services to newly arrived refugee and SIV clients. 

  • Provide essential orientation to life in the United States to promote successful community integration 

  • Coordinate permanent housing and furnishings for newly arrived refugees 

  • Develop service plans and coordinate services with other service providers 

  • Assist newly arrived refugees to access medical care, education for children, and English for adults 

  • Provide transportation for refugee clients to/from core appointments 

  • Provide cultural orientation classes for newly arrived refugees 

  • Assist refugees to apply for and obtain public benefits, including FNS, Medicaid and Cash Assistance 

  • Administrative duties including case noting, maintenance of case files, and use of state and WR databases 

  • Communication with community partners and/or volunteers as relevant to carrying out core case management services 

  • Collaboration with case workers in other WR Durham program to facilitate employment, financial self-sufficiency, and holistic health and wellness 

  • Provide similar case management services for clients enrolled in other federal and state programs, as PIR caseload allows 

  • Other duties as assigned by supervisor and/or required by ORR program guidelines 

JOB REQUIREMENTS:

• Mature and personal Christian faith  

• Committed to the mission, vision, and values of World Relief  

• Desire to serve and empower the Church to impact vulnerable communities  

• Able to affirm World Relief’s Core Beliefs and Statement of Faith, and acknowledge World  

Relief’s Christian Identity and National Evangelicals For the Health of The Nation document   

• Valid driver’s license, access to reliable vehicle and ability to pass MVR standards 

• BA/BS in relevant fields such as Social Work, Public Health, or similar degree. Masters preferred.  

• Independent worker with strong critical and creating thinking skills 

• Strong cross cultural competency with ability to work with clients from widely varied cultural backgrounds, e.g.  Afrikaner, Afghan, Congolese and Syrian. 

• At least one year case management experience in social work setting 

• Flexible schedule for occasional work during early mornings, late evenings or weekends 

• Verbal and written fluency in English language 

• Fluent in Microsoft software including Excel, Word, and Outlook; skilled in Google Suite products, including Google Drive; prefer Dynamics or other CRM experience 

• Strong verbal and written communication skills 

• Passionate, dynamic, and good at improvising 

• Ability to prioritize, multi-task and organize in a fast paced and fluid environment 

PREFERRED QUALIFICATIONS:

• Strong preference for candidates who are fluent in at least one language spoken refugees in Durham: Arabic, Dari, Farsi, Pashto, Swahili, Tigrinya, or Urdu.