Reservations Agent
Marriott US and Can Campus
Reservations Agent
minor· H&A Park Co. Ltd
About this role
Job Location:
Avani+ Hua Hin Resort & VillasAt Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality.
With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here.
Key Responsibilities
- Handle reservation inquiries received by telephone, email, online channels, and other booking sources.
- Process new reservations, amendments, cancellations, and special requests accurately and promptly.
- Provide guests and travel partners with accurate information regarding room types, rates, packages, promotions, facilities, and hotel services.
- Ensure all reservation details, including guest information, payment arrangements, preferences, and special requests, are correctly entered into the hotel system.
- Promote hotel products and services and identify opportunities to upsell room categories, packages, and additional services.
- Monitor room availability and applicable rates when processing reservations.
- Coordinate with Front Office, Sales, Revenue, Housekeeping, Finance, and other departments regarding reservation requirements and guest requests.
- Handle group and corporate reservations according to established procedures.
- Confirm bookings and communicate reservation details clearly to guests, companies, and travel partners.
- Follow up on incomplete reservations, payment requirements, and booking documentation when required.
- Maintain accurate guest profiles and reservation records.
- Handle guest inquiries, concerns, and requests professionally and escalate issues when necessary.
- Maintain confidentiality of guest and hotel information.
- Follow hotel policies, reservation procedures, rate guidelines, and service standards.
- Prepare reservation reports and administrative documents as assigned.
- Perform other related duties as assigned by the Reservations Manager or management.
Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Frequently Asked Questions
Is the salary disclosed for the Reservations Agent position at minor?
The salary for this Reservations Agent role at minor is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Reservations Agent position at minor located?
This Reservations Agent role at minor is based in Phetchaburi, Thailand. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Reservations Agent role at minor full-time or part-time?
This is listed as a Full time position. It is posted as a Reservations Agent role in the H&A Park Co. Ltd department at minor.
Which team or department does the Reservations Agent at minor belong to?
This Reservations Agent position is part of the H&A Park Co. Ltd department at minor. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Reservations Agent position at minor?
Click the "Apply Now" button on this page. You will be redirected to minor's official application portal hosted on workday where you can submit your application directly.
When was the Reservations Agent job at minor posted?
This Reservations Agent position at minor was posted on Oct 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Reservations Agent
minor
You'll be redirected to minor's official application page on Workday.