Research Recruitment Coordinator

bettinghero· Research
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🌍 Remote📍 Remote

About this role

We Help People.
Enjoy Their Experience.
Betting With Mobile.

About Us:
Betting Hero is the leading in-person customer acquisition company in the legal U.S. online gambling industry.  Betting Hero partners with top sports betting and online gambling operators across hundreds of venues spanning the U.S. Betting Hero has helped over 500,000 customers at events nationwide register, deposit, and bet on legal U.S. online sports books and casinos. 

Betting Hero has experienced exponential growth and we are seeking the next class of Heroes to join our family!

About the Role

The Research Recruitment Coordinator will play a key role in executing user research projects across sportsbook and casino studies. Working closely with the  Betting Hero Research team, you’ll handle logistics, communications, and data tracking to ensure every project runs smoothly.

This is an ideal opportunity for someone who is organized, detail-oriented, and eager to grow in the field of UX research. You’ll gain hands-on experience supporting studies that shape the future of digital gaming experiences.

Key Responsibilities

  • Participant Recruitment and Scheduling: Assist with identifying, screening, and scheduling participants for in-person and remote studies.

  • Research Logistics: Coordinate study setup, manage session invites, track attendance, and ensure smooth day-of execution.

  • Communication Management: Serve as a point of contact for participants-sending confirmations, reminders, and follow-ups.

  • Data Tracking and Documentation: Maintain accurate participant and project records; support panel database updates.

  • Tool Support: Help maintain and organize research tools, documentation, and shared resources.

  • Incentive Processing: Assist with participant payments and ensure timely delivery of incentives.

  • Collaboration: Work closely with senior leaders to identify process improvements and enhance team efficiency.

  • Administrative Support: Provide general coordination and administrative support for ongoing research initiatives.

About You

  • 1–2 years of experience in research coordination, project coordination, marketing operations, or administrative support (experience in SaaS, gaming, or agency environments a plus).

  • Exceptionally organized and detail-oriented, with strong time management skills.

  • Excellent written and verbal communication skills.

  • Able to multitask effectively and stay calm under pressure.

  • Comfortable using tools such as Google Workspace, Jira, Respondent, UserInterviews and/or Qualtrics.

  • A proactive problem solver who enjoys supporting a collaborative team.

  • Passionate about understanding users and improving digital experiences in the iGaming space.

  • Experience in iGaming is not required but would be a great bonus!

Why You’ll Love Working Here

At Betting Hero, you’ll be part of a dynamic, fast-growing team at the intersection of UX research and the sports betting industry. You’ll have the opportunity to work with major industry brands, contribute to meaningful research, and develop your career in a supportive and innovative environment.

Betting Hero provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

Frequently Asked Questions

Is the salary disclosed for the Research Recruitment Coordinator position at bettinghero?
The salary for this Research Recruitment Coordinator role at bettinghero is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Research Recruitment Coordinator job at bettinghero remote?
Yes, this Research Recruitment Coordinator position at bettinghero is remote, with team members based in Remote. You can work from home or anywhere in the supported regions.
Which team or department does the Research Recruitment Coordinator at bettinghero belong to?
This Research Recruitment Coordinator position is part of the Research department at bettinghero. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Research Recruitment Coordinator position at bettinghero?
Click the "Apply Now" button on this page. You will be redirected to bettinghero's official application portal hosted on greenhouse where you can submit your application directly.
When was the Research Recruitment Coordinator job at bettinghero posted?
This Research Recruitment Coordinator position at bettinghero was posted on Jun 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Research Recruitment Coordinator
bettinghero
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