Replenishment Supervisor

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Replenishment Supervisor to join our growing Inbound Team and Fulfillment Center network. This individual will report into our Inventory Control Manager and is responsible for the oversight, development, and accountability of
the Replenishment Team.

Job Type: Full-Time, Exempt

Location: 196,000 sq. ft. in Reno, NV at 9460 N. Virginia St., Suite C, Reno, NV 89506

Schedule: This role oversees an operation that runs Sunday through Friday from 6:00 a.m. to 11:30 p.m. PT. While this position generally follows a schedule of Monday through Friday from 3:00 p.m. to 11:30 p.m. PT, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.

Salary: $66,000 – $83,000 per year 

Please note: Training for this position will be Monday through Friday, from 11:00am to 7:30pm PST for the first 2 weeks! 

Responsibilities:

• Lead shift start-up meetings and relaying any staffing/volume concerns to the Inventory Control Manager
• Assign work to replenishment associates
• Ensure priority replenishments and non-priority replenishment are completed with the provided deadlines
• Check inventory discrepancies identified during replenishment
• Track performance of each team member and providing consistent feedback regularly along with check-ins
• Ensure individual and departmental KPI success
• Conduct monthly check-ins with each member of the replenishment team in order to establish rapport and provide feedback
• Immediately address all personnel and performance related incidents that arise
• Ensure the associate’s timecards are accurate and up to date
• Attend and participating in the HR Leadership meetings twice a month
• Execute all process improvements developed and in partnership with the Inventory Control Manager to support the growth
• Execute all projects assigned by the Inventory Control Manager
• All members of leadership are expected to lead by example and maintain professional standards in the workplace

Requirements:

• High school diploma or GED equivalent
• 1–2 years of leadership experience in a fulfillment, warehouse, or distribution environment
• Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
• Demonstrated ability to train, coach, and develop associates to achieve departmental goals
• Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
• Strong understanding of safety practices and ability to promote a safe and compliant work environment
• Fundamental understanding of inventory, supply chain and logistics concepts
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
• Strong problem solving and time management skills; strong attention to detail
• Strong verbal and written communication skills
• Ability to work independently, multitask and follow process and standard procedures
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Preferred Qualifications: 

• Prior experience collaborating cross-functionally to implement process improvements or operational initiatives
• Familiarity with performance management, including conducting feedback sessions and supporting employee development

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.