Repair Assessor

arcteryx.com· ReBird
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📍 New Westminster, British ColumbiaFull time💰 CAD 24–24

About this role

Department: ReBIRD
Reports to: Repair Quality
Location: New Westminster, BC
 
Your Opportunity at ARC’TERYX:
As a Repair Assessor, you will provide an exceptional experience and helpful solutions for guests seeking repairs on Arc’teryx products. From there, you will support the repair team with recommended actions and next steps in our pursuit in effectively restoring as much gear as possible back to a functional state.
 
Meet Your Future Team:
The ReBird team is constantly looking for new ways to extract more use out of our products and how to process more of it. Be a part of the initiative that is keeping as much of our gear in the field and not the landfill

If you were a Repair Assessor now, here are some of the core activities you would be doing:

  • Utilize a detailed understanding of Arc’teryx Repair Standards to assess the state of returned products to determine best repair actions and partner with the HQ team to set customer expectations

  • Coordinate with Repair team and follow repair processes to execute repair actions effectively and efficiently to generate exceptional guest experience

  • Actively identify work with Repair Supervisor to take immediate actions to rectify discrepancies

  • Effectively manage your workload with consideration of our department’s service level goals

  • Record inspection results to keep your work on track; complete documentation and challenge yourself by setting goals to complete checking daily production.

  • Collaborate with the operators, Team Leaders, and Supervisors to improve the quality standard of Arc’teryx repairs.

  • Participate in other projects or duties as required

Here are some of the things you could be working on in the future:

  • Stretch your support in collaboration with leadership by taking on focused tasks

  • Contribute to the development of new resources to improve service levels and overall guest experience

  • Acquire knowledge to become a subject matter expert and provide key support for our team with specific products, collections, processes, or systems

Are you our next Repair Assessor?

  • You have knowledge of or experience using Arc’teryx products or other outdoor brand products

  • You have a minimum of 1-year experience in Quality Control (eg: manufacturing or textile industry)

  • You have highly effective verbal and written communication skills

  • You have strong organizational, interpersonal, and problem-solving skills

  • You have a strong attention to detail, including accurate data and order entry skills

  • You are proactive in identifying the root cause of issues and developing solutions

  • You remain highly flexible and adaptable when faced with ambiguity

  • You inspire breakthrough thinking and continuous improvement

  • You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right

  • Your adaptability and flexibility are your strengths and working in a fast-paced work environment

  • You “think out of the box”: you have this capacity to give your feedback and to propose new ideas

  • Your passion for your work is paralleled by your passion for getting outside and living it

Equal Opportunity
 
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. 
 
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.  
 
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
 
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. 
Join us in creating positive change in ourselves, our communities, and the world. 
 
Live it. Get out there - the mountains make us better 
Disruptive evolution. In pursuit of better. Always. 
Commit. We set bold objectives and see them through. 

Frequently Asked Questions

What is the salary for the Repair Assessor role at arcteryx.com?
The listed salary for this Repair Assessor position at arcteryx.com is CAD 24–24. This is an Full time role.
Where is the Repair Assessor position at arcteryx.com located?
This Repair Assessor role at arcteryx.com is based in New Westminster, British Columbia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Repair Assessor role at arcteryx.com full-time or part-time?
This is listed as a Full time position. It is posted as a Repair Assessor role in the ReBird department at arcteryx.com.
Which team or department does the Repair Assessor at arcteryx.com belong to?
This Repair Assessor position is part of the ReBird department at arcteryx.com. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Repair Assessor position at arcteryx.com?
Click the "Apply Now" button on this page. You will be redirected to arcteryx.com's official application portal hosted on lever where you can submit your application directly.
When was the Repair Assessor job at arcteryx.com posted?
This Repair Assessor position at arcteryx.com was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Repair Assessor
arcteryx.com · 💰 CAD 24–24
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