Rep,In Field Services | Missionary Department

The Missionary Department's Infield Operations team is seeking a professional to support mission presidents and missionaries throughout assigned areas. This individual will serve as a key resource in addressing missionary health concerns, emergencies, conduct matters, and other mission-related needs, ensuring timely support and coordination.

Working closely with mission presidents, Area Presidencies, Church headquarters departments, missionaries' families, and local priesthood leaders, this role helps facilitate effective communication and solutions for a variety of missionary situations.

This is an at-will, 2-year fixed-term position initially with the potential for continuation based on business needs and performance.

The Infield Operations team has a standard hybrid work schedule and may change due to business/department need(s):

• One day in office
• Four days remote 

Under the direction of and in consultation with the Missionary Department Executive Directors, serves as case manager to resolve issues involving individual missionaries, including serious illness, accidents, other physical and emotional health needs, disobedience, transgression, emergencies, and evacuations.

• 60% - Missionary health issues: diagnosis, treatment, proper care, medical evacuation, and other transportation issues.
• 20% - Worthiness and disobedience issues: ensure that every effort is made to give missionaries an opportunity to fulfill a successful mission.
• 15% - Legal issues, including arrests and cases of child abuse in which missionaries may have been involved either before or during the mission. The objective is to protect the interests of the Church, the missionary (particularly in instances of wrongful accusation), and victims.
• 5% - Emergency situations (such as the death of a missionary, civil unrest, or natural disasters requiring evacuation of missionaries). Maintains a high level of reports to the MEC, the Executive Directors, and Church Security to keep them informed and obtain authorizations as required. Shares responsibility with Church Travel for providing adequate means of transportation at most reasonable cost. Gives Public Affairs appropriate information to formulate press releases.

• Service as a full-time mission president, as well as broad ecclesiastical experience
• Demonstrated management skills
• Ability to work under pressure
• Experience with personal computers, especially with word processing
• Fluency in a non-English language (especially Spanish or Portuguese) is helpful.