Analyst, IT Client Services
cardinalhealth
Rep II, Customer Service Ops
cardinalhealth· 882 Cardinal Health International Philippines Inc.
About this role
What Customer Service Operations contributes to Cardinal Health
Cardinal Health Canada, with over 1,400 employees nationwide, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical professionals across the country.
We are looking for positive and team-oriented individual to join our dynamic Customer Service team. Join our team and make an impact by providing exceptional customer support by ensuring all customer orders are fulfilled and managed in a timely manner. The Customer Service Representative will support internal and external customers in a variety of order management tasks that investigate and resolve customer order issues.
For more information on what it is like to work for us, please watch this video: Cardinal Health - Wings.
Your contributions to the organization:
Supporting customers over the phone and via email
Handling customer inquiries of the organization including, but not limited to, product information, credit & debits, returns, and order status
Processing customer purchase orders and sample orders for sales representatives
Managing multiple software and inboxes simultaneously to accurately identify answers for customers
Adapting to new assignments and a fast pace changing environment
Creating an exceptional customer experience at every interaction and look for ways to contribute to the ongoing success of Cardinal Health Canada
Other duties as required to maximize customer relationships by providing consistent responsive information
What is expected of you and others at this level
Applies acquired job skills and company policies and procedures to complete standard tasks
Works on routine assignments that require basic problem resolution
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Consults with supervisor or senior peers on complex and unusual problems
Qualifications and Core Competencies
- Bachelor's Degree, or Senior High school diploma
- Prior computer experience using Microsoft Office systems required
- Experience in SAP or SalesForce preferred
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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Frequently Asked Questions
Is the salary disclosed for the Rep II, Customer Service Ops position at cardinalhealth?
The salary for this Rep II, Customer Service Ops role at cardinalhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Rep II, Customer Service Ops position at cardinalhealth located?
This Rep II, Customer Service Ops role at cardinalhealth is based in Philippines-Bonifacio Global City-Taguig. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Rep II, Customer Service Ops role at cardinalhealth full-time or part-time?
This is listed as a Full time position. It is posted as a Rep II, Customer Service Ops role in the 882 Cardinal Health International Philippines Inc. department at cardinalhealth.
Which team or department does the Rep II, Customer Service Ops at cardinalhealth belong to?
This Rep II, Customer Service Ops position is part of the 882 Cardinal Health International Philippines Inc. department at cardinalhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Rep II, Customer Service Ops position at cardinalhealth?
Click the "Apply Now" button on this page. You will be redirected to cardinalhealth's official application portal hosted on workday where you can submit your application directly.
When was the Rep II, Customer Service Ops job at cardinalhealth posted?
This Rep II, Customer Service Ops position at cardinalhealth was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Rep II, Customer Service Ops
cardinalhealth
You'll be redirected to cardinalhealth's official application page on Workday.