Renewals Specialist
Remote Recruitment
Renewals Specialist
About this role
Salary: R29 000 – R32 000 per month
Remote Recruitment is hiring a Renewals Specialist for a UK-based employer, fully remote from South Africa, owning a portfolio of customer renewals.
Role overview
You will manage renewals from notice to close, keeping customers engaged and contracts on track.
Key responsibilities
- Manage a portfolio of customer renewals from notice to close
- Proactively contact customers ahead of renewal dates
- Identify at-risk accounts and coordinate retention efforts
- Process renewal contracts and update CRM records
- Report on renewal rates and forecasts
- Liaise with sales and customer success on upsell opportunities
What you will need
- Experience managing renewals or subscription contracts
- Experience with CRM systems (HubSpot, Salesforce, or similar)
- Comfortable with outbound customer calls and emails
- Strong negotiation and follow-up skills
- Comfortable working UK business hours
Nice to have
- Experience in a SaaS or subscription business
- Familiarity with billing platforms
- Experience with retention or win-back campaigns
What is on offer
- 100% remote – work from anywhere in South Africa
- UK business hours: 09:00–17:00 UK time (11:00–19:00 SAST)
- Full-time, stable role with a genuine UK employer
- Supportive onboarding and clear expectations from day one
Frequently Asked Questions
Is the salary disclosed for the Renewals Specialist position at Remote Recruitment?
The salary for this Renewals Specialist role at Remote Recruitment is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Renewals Specialist job at Remote Recruitment remote?
Yes, this Renewals Specialist position at Remote Recruitment is remote, with team members based in Cape Town, Western Cape, South Africa, Remote. You can work from home or anywhere in the supported regions.
Is the Renewals Specialist role at Remote Recruitment full-time or part-time?
This is listed as a Full time position. It is posted as a Renewals Specialist role at Remote Recruitment.
How do I apply for the Renewals Specialist position at Remote Recruitment?
Click the "Apply Now" button on this page. You will be redirected to Remote Recruitment's official application portal hosted on workable where you can submit your application directly.
When was the Renewals Specialist job at Remote Recruitment posted?
This Renewals Specialist position at Remote Recruitment was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Renewals Specialist
Remote Recruitment
You'll be redirected to Remote Recruitment's official application page on workable.