Renewals Specialist
awardco
Renewals Specialist
restaurant365· Customer Success Management
About this role
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
The Renewal Specialist owns the commercial renewal process beginning 120 days prior to contract expiration, including CPQ Renewal Opportunity management, quote creation, and forecast accuracy.
While the Renewal Specialist owns renewal execution mechanics, pricing changes that result in contraction require documented alignment from the assigned Customer Success Manager (CSM), who retains churn accountability for their Book of Business.
The Renewal Specialist ensures:
Contraction rationale is documented in the Renewal Opportunity
Forecast adjustments reflect approved revenue changes
No renewal proceeds without cross-functional visibility
Accurate and timely records of renewal activities in CRM and ERP tools (e.g., Salesforce, CPQ systems, Intacct)
Frequently Asked Questions
Is the salary disclosed for the Renewals Specialist position at restaurant365?
The salary for this Renewals Specialist role at restaurant365 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Renewals Specialist position at restaurant365 located?
This Renewals Specialist role at restaurant365 is based in Mexico City. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Renewals Specialist role at restaurant365 full-time or part-time?
This is listed as a Full Time position. It is posted as a Renewals Specialist role in the Customer Success Management department at restaurant365.
Which team or department does the Renewals Specialist at restaurant365 belong to?
This Renewals Specialist position is part of the Customer Success Management department at restaurant365. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Renewals Specialist position at restaurant365?
Click the "Apply Now" button on this page. You will be redirected to restaurant365's official application portal hosted on lever where you can submit your application directly.
When was the Renewals Specialist job at restaurant365 posted?
This Renewals Specialist position at restaurant365 was posted on Jul 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Renewals Specialist
restaurant365
You'll be redirected to restaurant365's official application page on Lever.