Renewals Manager, Global Scaled Customer Success - Toronto
pigment· Customer Experience
About this role
Join Pigment: The AI Platform Redefining Business Planning
Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.
Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.
With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.
At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.
The Renewals Manager is responsible for driving customer retention across Pigment’s scaled segment by owning the end-to-end renewal lifecycle. This role blends commercial acumen with customer insight, ensuring customers continue to see value in Pigment while navigating contractual discussions with confidence and precision. You will partner closely with Customer Success, Sales, and Legal to mitigate risk, forecast renewals, and execute a consistent, scalable renewal motion.
Frequently Asked Questions
Is the salary disclosed for the Renewals Manager, Global Scaled Customer Success - Toronto position at pigment?
The salary for this Renewals Manager, Global Scaled Customer Success - Toronto role at pigment is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Renewals Manager, Global Scaled Customer Success - Toronto position at pigment located?
This Renewals Manager, Global Scaled Customer Success - Toronto role at pigment is based in Toronto. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Renewals Manager, Global Scaled Customer Success - Toronto role at pigment full-time or part-time?
This is listed as a Full Time position. It is posted as a Renewals Manager, Global Scaled Customer Success - Toronto role in the Customer Experience department at pigment.
Which team or department does the Renewals Manager, Global Scaled Customer Success - Toronto at pigment belong to?
This Renewals Manager, Global Scaled Customer Success - Toronto position is part of the Customer Experience department at pigment. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Renewals Manager, Global Scaled Customer Success - Toronto position at pigment?
Click the "Apply Now" button on this page. You will be redirected to pigment's official application portal hosted on lever where you can submit your application directly.
When was the Renewals Manager, Global Scaled Customer Success - Toronto job at pigment posted?
This Renewals Manager, Global Scaled Customer Success - Toronto position at pigment was posted on Jul 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Renewals Manager, Global Scaled Customer Success - Toronto
pigment
You'll be redirected to pigment's official application page on Lever.