Release of Information Specialist - Hybrid

dartmouth-hitchcock· Information Systems/Technology
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📍 Lebanon, NH, USFULL TIME

About this role

Overview

Responsible for processing requests for health information (medical records) in a timely manner, ensuring accuracy in the release of records, and providing customers with the highest quality product and service. Specialist must at all times safeguard the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information, and that all releases of information are in compliance with the request, authorization, company policy, and HIPAA regulations.

Responsibilities

  • Receives and responds to incoming requests for health information. Assists patients, processes mail, responds to telephone and e-mail inquiries, and retrieves facsimile (fax) inquiries in a timely and professional manner.
  • Provides excellent customer service to both internal and external customers.
  • Date stamps all requests and highlights pertinent data to facilitate processing.
  • Validates requests and authorizations for release of information according to company procedures and HIPAA regulations.
  • Documents requests and updates their status in the electronic tracking system as required by established procedures. Ensures that requests and authorizations are scanned into the electronic health record system.
  • Completes release of information requests accurately and correctly, according to the content of the requests, company procedures and established standards of quality and productivity.
  • Performs quality checks on all work to assure confidentiality, accuracy of the release of information, and proper invoicing.
  • Organizes workload and prioritizes work tasks to meet management’s production goals.
  • Maintains working knowledge of the current state and federal laws and regulations related to patient privacy, as well as facility policies and procedures in regards to release of information.
  • Performs other duties as required or assigned.

    • Qualifications

    • High school diploma or equivalent.
    • Familiarity with all aspects of medical records, including electronic medical records.
    • Knowledge of medical terminology and/or coding desired
    • Excellent communication (both written and verbal), interpersonal and organization skills.
    • The ability to work as a team and the capability to use sound judgment in decision-making.

    Required Licensure/Certifications

    • None

    Frequently Asked Questions

    Is the salary disclosed for the Release of Information Specialist - Hybrid position at dartmouth-hitchcock?
    The salary for this Release of Information Specialist - Hybrid role at dartmouth-hitchcock is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Release of Information Specialist - Hybrid position at dartmouth-hitchcock located?
    This Release of Information Specialist - Hybrid role at dartmouth-hitchcock is based in Lebanon, NH, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Release of Information Specialist - Hybrid role at dartmouth-hitchcock full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Release of Information Specialist - Hybrid role in the Information Systems/Technology department at dartmouth-hitchcock.
    Which team or department does the Release of Information Specialist - Hybrid at dartmouth-hitchcock belong to?
    This Release of Information Specialist - Hybrid position is part of the Information Systems/Technology department at dartmouth-hitchcock. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Release of Information Specialist - Hybrid position at dartmouth-hitchcock?
    Click the "Apply Now" button on this page. You will be redirected to dartmouth-hitchcock's official application portal hosted on icims where you can submit your application directly.
    When was the Release of Information Specialist - Hybrid job at dartmouth-hitchcock posted?
    This Release of Information Specialist - Hybrid position at dartmouth-hitchcock was posted on Jul 28, 2026. Apply as soon as possible — early applications are often reviewed first.
    Release of Information Specialist - Hybrid
    dartmouth-hitchcock
    Apply for this role ↗

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