Relationship Officer, Acquisition.Injaz - RBG - Emirati Acquisition.Retail Banking Group

Mashreq
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📍 United Arab EmiratesFull time

About this role

MashreqBank

JOB DESCRIPTION

1

Job Title

Relationship Officer, Acquisition

Department

RBG - Emirati Deposits Team

 

Position Name 

Relationship Officer Acquisition

RBG - Emirati Segment. Retail Banking Group

Position ID

 

 

Incumbent No.

 

Incumbent Name

 

 Group

Job Number

 

2

Job Purpose

 

The job purpose is to onboard potential quality clients with focus on liability products for Emirati & Islamic segment in the assigned region. In addition, the candidate will be required to handle other product offering like Personal loans, Cards, Insurance, and other products offered by the bank.

The job holder will also be responsible in managing the relationship and support the client in any service-related matters and onboard Mashreq Gold profile clients.

3

Dimensions

 

Operating Budget

 

NA

Number of Staff

 

Direct: TL/SM: 

In Direct:

 

Capital Exp. Budget

 

NA

Other

 

 

 

4

Key Result Areas

 

  • To proactively drive new-to-bank business to grow Emirati and Islamic business presence. 

  • To maintain close contact and relationship with the clients in a way, which ensures that we remain one of their main banks, getting a major share of their wallet.

  • To proactively solicit / manage businesses, which meet agreed risk-reward parameters of the unit.

  • To deliver agreed Acquisition numbers and significant cross-sell of other products of the bank.

  • Intra-organization liaison ensuring service delivery to clients.

  • To work closely with all product and channel partners from RBG and CIBG and SME FX team to maximize opportunities provided through regular contacts, feedback, co-ordination, and cross referrals.

  • To ensure compliance requirements for the relationships are adhered to in line with the banks policies – KYC, AML, account reviews as per risk levels and high value transaction monitoring.

  • Self-starter to ensure consistency in productivity and performance.

5Operating Environment, Framework and Boundaries, Working Relationships
 
  • Competitive, dynamic, volatile, and regulated business environment with low entry / exit barriers.
  • The job holder will be operating within well-defined and demarcated business areas and is required to adhere to the policies and guidelines set out in the Bank’s Credit Policy Manual.
  • Candidate must effectively / actively liaise with his superiors and direct reports within the business unit to achieve business objectives.

.

6

Problem Solving

 

  • Hands on relationship management is required to ensure effective and timely delivery of banks’ services / products through proactive interaction across various units.

  • Responsible for resolving customer problems/complaints and handling it till final resolution through coordinating with line managers and other channel partners.

7

Decision Making Authority & Responsibility

 
  • Responsible for assisting customers in achieving their goals and objectives
  • Strong responsibility for Ethical selling to customers with complete disclosure about the project
8

Knowledge, Skills and Experience

 
  • Sales profile that requires confidence, persistence, likeable personality, verbal written skills 
  • Strong knowledge of products, service policies and processes of Retail Banking
  • Graduate with experience in Sales & Marketing with 3 plus years banking sales experience

Job Holder

 

 

Date

 

 

Line Manager

 

 

 

Date

Approved By

 

 

Date

 

         

 

Frequently Asked Questions

Is the salary disclosed for the Relationship Officer, Acquisition.Injaz - RBG - Emirati Acquisition.Retail Banking Group position at Mashreq?
The salary for this Relationship Officer, Acquisition.Injaz - RBG - Emirati Acquisition.Retail Banking Group role at Mashreq is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Relationship Officer, Acquisition.Injaz - RBG - Emirati Acquisition.Retail Banking Group position at Mashreq located?
This Relationship Officer, Acquisition.Injaz - RBG - Emirati Acquisition.Retail Banking Group role at Mashreq is based in United Arab Emirates. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Relationship Officer, Acquisition.Injaz - RBG - Emirati Acquisition.Retail Banking Group role at Mashreq full-time or part-time?
This is listed as a Full time position. It is posted as a Relationship Officer, Acquisition.Injaz - RBG - Emirati Acquisition.Retail Banking Group role at Mashreq.
How do I apply for the Relationship Officer, Acquisition.Injaz - RBG - Emirati Acquisition.Retail Banking Group position at Mashreq?
Click the "Apply Now" button on this page. You will be redirected to Mashreq's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Relationship Officer, Acquisition.Injaz - RBG - Emirati Acquisition.Retail Banking Group job at Mashreq posted?
This Relationship Officer, Acquisition.Injaz - RBG - Emirati Acquisition.Retail Banking Group position at Mashreq was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Relationship Officer, Acquisition.Injaz - RBG - Emirati Acquisition.Retail Banking Group
Mashreq
Apply for this role ↗

You'll be redirected to Mashreq's official application page on oraclecloud.