Regular Security Officer

Essential Job Functions Position: Lieutenant Security and Security Officer Department: Security Date Updated: 02 / 2021 Primary Responsibilities: (guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.) · Respond to fire emergencies as a trained Fire Fighter · Respond to other emergencies including response as a confined space rescue team member · Respond to Security calls, incidents, and events · Respond to Emergency Medical calls and provide First-Aid · Stand an access point post, determine access, and direct traffic · Communicate in clear understandable English language by two-way radio, telephone, computer, and hard-copy written information · Record and disseminate appropriate information regarding access · View, recognize, and act on appropriate security issues from active observation and by utilizing the CCTV camera displays · Review, check, and process entering and exiting personnel for rule compliance · Review, check, process, and activate access controls involving automated gates · Monitor, interact, and respond in a timely manner to the fire alarm system electronic notifications · Ensure guest and employee Safety and Security · Conduct investigations and write clear, concise reports · Enforce company policies and procedures · Ensure facility security · Engage in positive Guest and Team Member interaction, under all types of conditions · Provide and portray customer service and hospitality through consistent demonstration of the ten essential attributes · Ability to handle extremely stressful situations · Conduct foot and vehicle formal fire-watch patrols utilizing electronic recording devices · Drive a department patrol vehicle on public and private, improved and unimproved, roadways, trails, paths, including mountainous terrain. · Drive, position, and operate the department’s fire apparatus under routine and emergency operations. Secondary Responsibilities: · Maintain professional calm demeanor during encounters with guest, visitors, or team members · Maintain professional (clean, neat) appearance · Work independently with minimal supervision Normal Working Hours: (Shift, days) · Shifts (7:00am-3:00pm), (3:00pm-11:00pm), (11:00pm-7:00am) To be successful in this position, the ideal candidate must meet the following criteria in addition to the Ten Essential Attributes for All Team Members. Past Work Experience Requirements: (Type of work, number of years required, equivalent experience, etc.) · Firefighter / Emergency Medical Service and/or Law Enforcement / Military experience preferred · Security service experience preferred Educational Requirements: (Degree/Certification, highest required/preferred, field of study) · High School Diploma or G.E.D. required Communication Skills Requirements: (Verbal: phone, in-person, group; Written: memos, documents) · Ability to effectively communicate verbally, both in person and on the telephone · Report writing skills Technical Requirements: · Current certification as a WV Firefighter Level 1 or higher · Must have the ability to achieve confined space entry and rescue certification · Current certification in a recognized Basic First-Aid program or higher (Such as EMT), ie American Red Cross, American Heart Association, American Safety and Health Institute, WV RESA, etc. · Current certification in a recognized Cardiopulmonary Resuscitation (CPR) program, ie American Red Cross, American Heart Association, American Safety and Health Institute, WV RESA, etc. · Valid drivers license · Ability to obtain American Hotel and Lodging Association Certified Lodging Security Officer certification or an equivalent certification as specified by the Director of Security. · Must achieve and maintain all training and technical requirements as listed in this EJF. Computer Experience & Level (Beginner, Intermediate, Advanced) Word Processing - Beginner Spreadsheet (Excel)- Beginner Technical Skills - Skill Level (Beginner, Intermediate, Advanced) Typing - Beginner Data Entry - Beginner Physical Requirements: Location of Work Indoors - Yes Heated - Yes Outdoors - Yes Temp. Fluctuations - Yes Work Postures Continuous (up to 8 hrs. in an 8 hr. shift) Frequent (up to 5.5 hrs. in 8 hr. shift) Infrequent (up to 3 hrs. in an 8 hr. shift) Rarely(up to .5 hr in 8 hr. shift) Standing X Sitting X Walking X Climbing X Bending/ Stooping X Overhead Reaching X Arm/Hand Movement X Hand/Eye Coordination X Other (Define) Lifting Requirements 10 lbs.or less 11-20 lbs. 21-30 lbs. 31-40 lbs. Over 41 lbs. 10 lbs.or less 11-20 lbs. 21-30 lbs. 31-40 lbs. Over 41 lbs. 10 lbs.or less 11-20 lbs. 21-30 lbs. 31-40 lbs. Over 41 lbs. 10 lbs.or less 11-20 lbs. 21-30 lbs. 31-40 lbs. Over 41 lbs. Horizontal Lift X