Regional Manager (North Carolina)

Position Title: Regional Manager

Reports to: VP Retail Operations

Location: US, Remote (Frequent travel within the North Carolina region)

Contract type: Full-Time, Permanent

About BibliU

BibliU is an award-winning, technology-led B2B company transforming the $65bn educational content industry. With a 90% CAGR the past 5 years, we are just getting started. We've cracked the code on Day 1 access to affordable digital course materials for students, while delivering comprehensive campus store solutions that foster human relationships, and increase our stickiness in the world of AI.

The result? Measurable impact: 10% higher student retention, 1-point GPA increases, and partnerships with 170 universities serving 600,000 students each year.

We've fundamentally changed how universities procure, distribute, and manage learning content. We partner with 4,000+ publishers, including Pearson, Oxford University Press, and Wiley to deliver content to universities, and provide rich engagement data and interactive tools like quizzes that help students actually learn.

Here's what makes our story compelling:

Founded in late 2015 as an Oxford University spin out, we've grown explosively with 90% CAGR over the last five years, including 65% in FY25, reaching $100m in annual revenue. Our Series B raised $23m led by Nesta Impact Investments (with Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises). In late 2023, we acquired Texas Book Company (now 'BibliU Campus') to become the only fully vertically integrated player in the market, driving US organic growth which now represents 90% of our business.

We're hungry for more. We're actively building our M&A pipeline as we compete head-to-head against legacy bricks-and-mortar providers to improve the faculty and student experience while boosting the financial sustainability of universities.

Our culture is collaborative, high-growth, and agile. You’ll join an experienced and motivated executive team with backgrounds from Instructure (Canvas) and other successful edtech companies with exit experience. We operate as a distributed team across the UK and US, with offices in London.

Position Overview

The Regional Manager directly reports to the Vice President of Retail and over-sees operations and personnel at the college retail bookstores placed under his/her direction.

• Construct and direct budget goals of the designated region.
• Facilitate converting print materials to digital access.
• Execute Company customer service initiatives.
• Oversee acquisition and maintenance of digital access, textbook and merchandise inventory.
• Hiring and training of bookstore personnel.
• Company procedure and job related training.
• Professional representation of the Company.

What you will be doing:

• Oversight of store managers in the designated region.
• Supervisory duties to procure and maintain sufficient textbook inventory levels throughout each school term.
• Supervisory duties to procure and maintain adequate inventory levels in general merchandise departments appropriate to budgetary needs
• Supervisory duties to ensure correspondence and sufficient contact with department chairperson, faculty members and publishers as needed on book orders.

Fiscal Responsibilities:

• Supervise the construction of budgets for stores in the designated region.
• Construct and analyze reports on a weekly and monthly basis to monitor financial fiscal return.
• Prepare weekly financial “snapshot” reports for each store.

Public Relations:

• Meet with the campus administration minimally four (4) times a year to build rapport, discuss service and customer expectations.
• Participate in outreach to prospective customers.
• Supervise store appearance and customer service integrity to ensure positive impressions of customers and potential customers.

Personnel:

• Recruit, hire, train and maintain staff at appropriate levels according to Company guidelines and budgets.

Education:

• Four (4) years of college or its equivalent.
• Bachelor’s (preferred)

Experience:

• Three (3) to five (5) years management experience in a multi-unit college bookstore or retail operation.
• Successful retailing experience including profitability, budgeting, merchandising, promotion and staffing.
• Textbook experience is a plus.

Personal Characteristics:

• Ability to accommodate extensive travel schedule
• Strong analytical skills
• Expert team building skills
• Effective leader, mentor, and coach
• Demonstrated administrative skills
• Basic accounting skills
• Strong organizational skills with attention to detail
• Excellent verbal and written communication skills

Schedule:

• Monday through Friday
• May be expected to work some weekends based on business needs

Please include salary history, and/or salary requirements to be considered. Salary is based on proven work history.  We offer an attractive benefits package, including bonus, health insurance, 401 (k) savings with employer match, vacation, and personal days.

Benefits

Our benefits are all aimed at supporting a healthy work-life balance and cultivating a company culture where you can bring your whole, human self to work.

Here's what we offer:

• 🌴Paid time off
• 📄401(k) plan
• 🩺Medical insurance 
• 🦷Dental insurance
• 👁️Vision insurance
• ➕Life insurance 
• 💰Company-wide bonus scheme

We strongly encourage candidates of all different backgrounds, experiences and identities to apply. Each new hire is an opportunity for us to bring in a different perspective and BibliU is committed to building an inclusive and supportive workplace where everyone can do rewarding work.