Regional Human Resources Manager - Orissa

9-HRT.SH.1.1.1                                                                                                   BSLI – Confidential                                                                                   Job  Description   Job Title Regional Manager - Human Resources Function Human Resources Department Sales HR Reporting To   (Title) Zonal Manager HR Superior’s Superior   Head Sales HR (Title) Unit Birla Sun Life Insurance Company Ltd Location Zone Business Life Insurance   Date March  2013 HayGroup ?? 1 9-HRT.SH.1.1.1                                                                                                   BSLI – Confidential                                                                                   Job  Description   HayGroup ?? 2 1) Job Purpose To ensure smooth execution of HR processes & systems within the defined process & TAT resulting in delighted, engaged and productive employees across the assigned region.   2) Dimensions   What are the areas (in quantitative terms) the job has an impact on?  Dimension Remarks 1. Manpower NA   2. Span of Control 25-30 Branches Consisting of staff members from Sales as well as Non sales functions 3. Employee experience & engagement For approx 500 direct employees across assigned region HR initiatives are a part of the Organisational Functional Agenda & delivery as per specified timelines needs to be done. 3) Job Context & Major Challenges (What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone? Key Challenges for the role – To institutionalize all HR practices and to create an engaged workforce by ensuring a performance oriented culture and to ensure HR delivers as a business partner in respective regions.   9-HRT.SH.1.1.1                                                                                                   BSLI – Confidential                                                                                   Job  Description   4) Principal Accountabilities Accountability Supporting Actions HayGroup ?? 3 9-HRT.SH.1.1.1                                                                                                   BSLI – Confidential                                                                                   Job  Description   HayGroup ?? 4 Meet manpower requirement and provide all HR administrative support to new joinees as well as existing employees at the regions.   RECRUITMENT: 1. Facilitate manpower hiring across the region is within Budget and as per approved manpower plan 2. Source all positions upto Manager level within TAT   3. Ensure quality of hire within the specified parameter 4. Close all critical positions in shortest possible time within the hiring budget 5. Ensure recruitments are done with an optimum sourcing mix to maintain cost within budget. 6. Ensure compensation alignment for all recruitments (within given bands) during the hiring process HR OPERATIONS: 1. Provide functional direction & ensure smooth & uniform delivery of HR Ops issues pertaining to joining, compensation, exits etc across branches, regions & verticals 2. Coordinate and resolve employee query with contact points in HR/ Payroll 3. Provide support/assistance for smooth transition to the shared services model and act as the first point of escalation for unresolved queries. ATTRITION MANAGEMENT: 1. Conduct structured exit interview for all exits upto Manager level and record the same.   2. Analyse attrition in the region and identify key reasons contributing maximum to the attrition numbers 3. Devise mechanisms, steps & local initiatives (like skip levels, open house sessions etc) to address employee concerns & arrest the factors contributing most to the attrition bucket.   4. Partner with BM/BH in counselling session of employees during branch visits in case of disciplinary/ attitudinal issues 9-HRT.SH.1.1.1                                                                                                   BSLI – Confidential                                                                                   Job  Description   HayGroup ?? 5 Execute all OD initiatives & other initiatives of corporate HR to achieve a highly engaged workforce at the zones.   OD INTERVENTIONS/ INITIATIVES: 1. Conduct various employee engagement/fun initiatives/activities across the region from time to time 2. Emphasise on employee referral policy and encourage employees for enhanced participation 3. Guide BMs with the process of handling cases of indiscipline, abscondance, PIP & other ER issues 4. Drive initiatives like Poornata, OHS action planning, Goal setting, Q12 etc. from time to time 5. Conduct structured induction program for all new joinees, immediately on joining.   Help the region in creating an environment of trust and to satisfactorily & speedily resolution of any ER issues in the region.   HR NORMS: 1. Ensure adherence to norms as per checklist (statutory and audit) while conducting branch visits. 2. Ensure escalation of non-adherence cases and adopting measures for fast resolution. 3. Educate sales and support staff by addressing on various HR norms during branch visits in cases of non adherence. HANDLING ER ISSUES: 1. Ensure Code of conduct awareness among the employees in the region 2. Independently investigate any reported breach and to recommend course of action to be taken 3. Speedy and effective investigation of all cases in the region sent by alert and forward detailed report to the whistle blower committee.   4. Ensure spelling out SOPs on people practice in various communication forums (Meetings/workshops) creating a harmonious relation in the region.   9-HRT.SH.1.1.1                                                                                                   BSLI – Confidential                                                                                   Job  Description   HayGroup ?? 6 Create a Learning environment in the assigned region.   LEARNING: To receive feedback from Sales/Operations team identifying the learning requirements and prepare a PDP (Performance Development Planning) matrix facilitating online training/ workshop   SELF DEVELOPMENT - 1. Ensure discussion with immediate supervisor on areas of improvement and focus on development needs, if any 2. Ensure self learning through training programs, including participation in online programs from Adityadisha 5)  Job Purpose of Direct Reports   NA 6)  Relationships (If Applicable) Internal Frequency Nature Sales (BM/TM/RM/ ZM) Operations (TM – Ops/ ZM-Ops) Training (Training Manager/ ATM/RTM) High High Medium HR Intervention/ SOP/ Query resolution Same as above Apex/ other, if any  9-HRT.SH.1.1.1                                                                                                   BSLI – Confidential                                                                                   Job  Description   HayGroup ?? 7 6)  Relationships (If Applicable) Corporate HR (HRHelpdesk.East/P Very high Information updation/ employee query resolution   External Frequency Nature Vendor (Recruitment consultant) Bank personnel Medium Low Coordination for manpower placement Salary Account opening of employees 7) Organizational Relationships (Separate Annexure to be Attached)   SIGN-OFF Signature     Name   Date   Job Analyst   Signature Name