Regional Customer Success Operations Manager

payoneer· Customer Growth
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📍 Bangalore, India

About this role

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Location: Bangalore
Hybrid
Full-time

Role Summary

As a Regional Customer Success Operations Manager, you will enable Customer Success teams to drive customer retention and growth by delivering scalable processes, operational excellence, and successful execution of strategic initiatives. You will partner with Regional CS Leadership while leading global programs, bridging global strategy with regional execution to improve customer outcomes and business performance. 

What You'll Do 

  • Partner with Regional CS leaders to improve operational performance and execution. 
  • Lead cross-functional global CS initiatives from planning through rollout. 
  • Drive adoption of new processes, systems, and operating models. 
  • Represent regional needs in global planning and influence roadmap priorities. 
  • Analyze business performance and identify opportunities to improve efficiency, scalability, and customer outcomes. 
  • Build strong partnerships across Product, Technology, RevOps, Enablement, and Customer Success. 

 

Who You Are 

  • 5+ years of experience in Customer Success Operations, Revenue Operations, Business Operations, Consulting, or a similar role. 
  • Proven experience leading cross-functional projects in a global organization. 
  • Strong project management, analytical, and stakeholder management skills. 
  • Data-driven, proactive, and comfortable working in a fast-paced environment. 
  • Experience with building AI tools is a strong advantage. 

Experience with Salesforce and business intelligence tools is a strong advantage

 

The Payoneer Ways of Working 

Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further. 

Do it. Own it.
Being fearlessly accountable in everything we do. 

Continuously improve
Always striving for a higher standard than our last. 

Build each other up 
Helping each other grow, as professionals and people. 

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.

Frequently Asked Questions

Is the salary disclosed for the Regional Customer Success Operations Manager position at payoneer?
The salary for this Regional Customer Success Operations Manager role at payoneer is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Regional Customer Success Operations Manager position at payoneer located?
This Regional Customer Success Operations Manager role at payoneer is based in Bangalore, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Regional Customer Success Operations Manager at payoneer belong to?
This Regional Customer Success Operations Manager position is part of the Customer Growth department at payoneer. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Regional Customer Success Operations Manager position at payoneer?
Click the "Apply Now" button on this page. You will be redirected to payoneer's official application portal hosted on greenhouse where you can submit your application directly.
When was the Regional Customer Success Operations Manager job at payoneer posted?
This Regional Customer Success Operations Manager position at payoneer was posted on Aug 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Regional Customer Success Operations Manager
payoneer
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