Regional Account Manager

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

**THIS POSITION CAN BE BASED IN ANY OF OUR EUROPEAN BRANCHES**

**APPLICATION PROCESS CLOSES ON FRIDAY 21ST AUGUST**

SUMMARY OF POSITION RESPONSIBILITIES 

• Develop, maintain, and manage Expeditors European activity with one of our industry-leading, top global customers to achieve optimum business retention and development.
• Ensure that customer's cross-functional and geographical operational requirements are proactively identified and serviced.
• Act as the chief revenue growth champion and orchestrator for global strategic business planning and execution by leveraging global relationships, your industry knowledge, and Expeditors product, geo, and service leadership.
• Deliver world class business reviews and workshops tailored to your customer that drive further collaboration between Expeditors and the customer with a focus on value creation and cost reduction as measured through business intelligence.
• Drive alignment and co-collaboration efforts in multiple geo's to identify customer's top supply chain priorities and challenges.
• Work with Expeditors senior executives and product & geo management to create value-add solutions that are timely and relevant to the customer's ecosystem.
• Increases Expeditors' revenues and profitability through providing enhanced valued-added service.

SCOPE OF POSITION

• Lead and manage both the strategic and tactical aspects of Expeditors' relationship with your account(s).
• Drive both business retention and development.
• Establish, maintain, and continuously measure Expeditors world-wide activity with your account, ensuring we deliver consistent execution, KPIs, and reporting globally.
• Understand global customer's profile, needs and expectations.

REPORTING STRUCTURE

Regional Account Manager reports directly to the Regional GAM Director, with dotted line reporting to the Regional Sponsor.

Qualifications

• University or equivalent business qualifications
• Minimum 5 years Expeditors or industry experience
• Proven work experience in business development
• Knowledge of Expeditors products and services
• Knowledge of required Expeditors operating systems
• Proficient in MS Office and CRM software
• Strong presentation skills
• Strong leadership skills
• Proven project management skills
• Strong analytics skills
• Ability to perform and meet KPI requirements
• Proven problem solving and interpersonal skills
• Charismatic with an ability to connect

Additional Information

Expeditors offers excellent benefits packages.